> We ship to worldwide countries and to the address prior to registered in Paypal. Its better to make the address are same both in paypal or ebay, and provide telephone number for valid delivery. If you are in the countries that we can't ship to, pls. contact us for a special handle;

> Handling time within 24 hrs in general, if the item need assembly, maybe need 36 hrs in maximum;

> According to total amount of the order; We may ship the item by the ordinary airmail (no tracking number, for low value items), the registered airmail (have tracking number) or the express shipping methods;

> So shipping duration may varity from 7-60days. About 7-30days in general, 10-21 business days to most countries. Actually depends on postal process (including the custom and local post office of your country). To Brazil or some island maybe take 60days;

> As battery parcel catch much more strictly inspection and limited, it will take more days to some countries. Its better to get the parcel than no, so don't mind shipping time if you order battery items.

> Please note this is typical transit times. You may experience faster or slower delivery times than indicated above. During peak Holidays season such as Christmas,New Year, China Spring Festival etc, you may experience extremely slower delivery time due to higher mail volume or holiday. 

 

 

> We accept paypal payment only;

> Any other methods pls. contact us freely.

 

>Pls. study the item carefully, ensure your purchasing choice is right;

>Any return with original cosmetic are accept, you need pay return freight for your choice; Refund pay only when we get your return parcel;

>Communicate with us before return is a very good action so help to solve any issues smoothly. 

> Buyers need pay for additional COD charges, VAT, Customs fees, and Duty for importation (if any). We ONLY handle the shipping to you;

> We stand behind all our products with 30 days guarantee, valid from the date of receipt;

> We guarantee the item we shipped will be checked and packaged in good condition before dispatch;

> In the unlikely event of a functional problem, we will provide an exchange, reship or refund.

> We treat our transaction as a long-term business and try to keep a perfect seller rating. 

> Please do not leave us Negative or Neutral feedback just because of the shipping delay, Because it is beyond of our control that delayed by custom clearance or local post office. Shipping time depends highly on Local Postal Service and custom operations.

> Please contact us before leaving negative and neutral feedback so we can try to resolve any issues. It is our duty to leave positive feedback to you; 

> Your satisfaction is our first priority forever! 

> Welcome wholesale order (buy in wholesale lot) and please contact us for detailes;

> We can build any battery packs and other products according to your requirements, please provide detailed parameters and photoes to us. We will create a new eBay listing to you.

> If you have any questions please contact us asap and all your questions will be answered within 16 hours.