Our aim is to package and dispatch all items the same day. All orders paid for by 2pm will be dispatched same day. Any paid after 2pm will be dispatched the following day. Please note: Same Day dispatch is working days only. Please allow more of a delay for bank holidays and weekends.
All deliveries are sent using Royal Mail first class post. Some items will be sent recorded delivery as standard. Each of our products comes with the recorded delivery option.
IF YOUR ORDER DOES NOT ARRIVE WITHIN A TIMELY MANNER PLEASE CONTACT US TO LET US KNOW. ROYAL MAIL ADVISE TO ALLOW UP TO 15 WORKING DAYS FOR 1st CLASS POST TO ARRIVE, IN PARTICULAR PARCELS AS THEY HANDLE THESE DIFFERENTLY TO STANDARD LETTERS.
IN THIS RARE EVENT THAT YOUR ITEM DOES NOT ARRIVE, PLEASE CONTACT US VIA THE EBAY LINK.
We pride ourselves in 100% customer satisfaction. As our hands are tied when it comes to the delivery companies we use and its timely arrival with you, if that is the only thing that has allowed your experience with us not to be 100%, please think before giving us any less than 5 stars, as this is something that is out of our control.
We accept paypal payments as well as credit and debit cards. Please contact us on 01327 317517 to make a card payment.