Welcome to our eBay Shop, where we do our 100% to make all your fashion fix come true.

We began as a ladies fashion retailer in South East of England, famous for bringing designer inspired looks to you at an incredible price. Our mission was and still is to always "Do the Best", we are proud to be a brand that puts customers first.

After over 10 years of trading in high street retail stores we decided to go global to offer fashion fix to all through the virtual world! We aim to be one of the best, most trusted online retailers in ladies fashion, footwear and accessories.

We love giving our customers the latest looks and trends without breaking the bank, 2014 promises to be dazzling with 100's of new bags, footwear and outfits to have your friends green with envy.

We currently only accept PayPal payments and send goods to your PayPal registered address only.

If you do require the item to be sent to another address, we suggest that you add that address to your PayPal account and choose it as the "deliver to address" at the payment stage.

Please note that paying by eCheque through PayPal can delay the shipment by up to two weeks while payment clears through the PayPal system. Please consult the PayPal website for further details about eCheques.

Your purchase will be sent via Royal Mail recorded service. We aim to post the goods within 24 hours of receiving cleared payment subject to stock availability. Please note that items purchased on weekends and public holidays are dispatched the next working day.

UK Customers: Most purchases should arrive within 2 to 5 days after dispatch, but please allow up to 7 working days.
If you are unavailable to accept your purchase it will be returned to your local Royal Mail sorting office. If your purchase is not collected within 2 weeks the package will be returned to us, we will then require you to repay the original postage cost to resend the item to you, or a refund can be given less the original postage costs.

International Customers: Most items should arrive between 6 to 15 working days after dispatch. However on very rare occasions it can take a bit longer.

We will keep you informed via e-mail once your item has been dispatched.

Once you have the tracking no. you can use Royal Mail Track site to check the status of your parcel here

We hope that you're pleased with your purchase from us, however we do understand that occasionally, you may need to return the item to us for various reasons.

If you have just simply changed your mind and feel you need to return the item then you must return it within 21 working days for a full refund. The item must be in a re-saleable condition i.e. the item must be unused and the packaging must still be intact. We reserve the right to inspect the goods and verify any fault(s) and/or any damage.

A refund will be processed within 48 hours of receiving the item. All costs incurred in returning the item will be the responsibility of the buyer, unless the error was on our part. Please also note once we have processed a refund it can take a few hours for the refund to appear on your PayPal account.

If you receive a faulty item, please return this to us within 21 working days after the day on which you received the item for an exchange. If the item is no longer available we will issue a full refund.

Important:
Claims cannot be accepted for damage once goods have been used. We reserve the right to charge for postage of replacements for the original item if the damaged item is returned used. The buyer is responsible for return postage.
Please send your returns (preferably by a postal service that will provide proof of delivery) to:

BHBS
Customer Returns
PO Box 3114
Surrey
CR8 9BX

If you have any further questions please do not hesitate to contact us via the eBay messaging service.

We aim to reply to all queries within 1 working day. Please note our working hours are 9.00 - 5:30 (Mon - Fri).

For commonly asked questions you can click here to read our FAQs.