• 9.00% Sale tax is applied to all California shipment. 
• We offer combine shipping discount, please email us for a quote if you are interested in multiple items

We accept Paypal payments with Confirmed Address ONLY, and can only ship to your paypal confirmed address. If you have more than one address set up on your Paypal account, please make sure you choose the correct address. Please do not include any alternate shipping address with your Paypal payment. We will only ship your package to the confirmed address provided during ebay checkout without notifying you, and we WILL NOT be responsible if the package is lost or returned due to incorrect address provided. If you are not sure what your confirmed address is, please contact Paypal.

Payment Note:
- All items sold requires immediate payment.
- We accept paypal payment with confirmed address ONLY

• 30 Days Money Back
  It's our goal to provide 100% satisfaction to our customers. If you are not satisfied with the products for any reason within 30 days of receiving the item. We will offer refund of the ITEM PRICE ONLY on any unused items. 
   
• 60 Days Limited Warranty
  Warranty is for EXCHANGE ONLY. All products come with a 60 days limited warranty against manufacturer's defects. No exchange will be issued on products that have been damaged in any way. If your item is damaged during shipping, please refer to Damaged Items Section. All warranty claims MUST have a RMA number issued by Epanda House. 
   
• Damaged Items
  Due to the nature of the products we sell, we carefully inspect all packages prior to shipping. All of our products are sold as brand new, all damaged products are considered damaged during transit (even though outer boxes is not damaged). If you received a damaged or broken item, please contact us immediately so we can help you with the damage claim with the shipping carrier. No claims will be honored after 14 days upon item received. 
   
• When exchanging or returning, all products must be in original packaging with RMA number issued by Epanda House clearly marked on the outside of the box. Packages received without a valid RMA number will be returned to the buyer and no credit will be issued.
   
• All shipping and handling fees are non-refundable in any circumstances, unless it is approved by Return Department. 

Epanda House strives for FIVE STAR Service in our descriptions, communication, shipping speed & costs! We know you have many choices on Ebay, and are most appreciative that you have chosen to shop with us.

Please do NOT leave any negative/neutral feedbacks or 1-star/2-star/3-star ratings before letting us resolve the issue for you.