A warm welcome to Kims Wigs.

We are a U.K. based online retailer of premium quality and high fashion wigs and hair pieces.

Keeping our fingers firmly on the pulse ensures our clients have the most up to date looks possible.

The quality of our hair pieces, efficiency of ordering and most up to date styles, is why we have so many loyal returning customers, and we pride ourselves on great value and customer service, and in short we take great pleasure in providing stylish, affordable and on trend hair pieces for a UK and International market.

We have a fantastic relationship with our manufacturers, and as we design and buy direct from them our prices are kept at an affordable level

• Orders are dispatched within 24 hours of purchase, week days.
• We send all of our items in plain & completely discreet  packaging. 

Please enjoy browsing around our shop........

PAYMENT OPTIONS

• PAYMENT CAN BE MADE BY USING PAYPAL
• CREDIT & DEBIT CARDS (WITH THE EXCEPTION OF AMERICAN EXPRESS) CAN BE USED OVER THE PHONE BY CALLING US ON 0191 2671628

We ship to the UK and Worldwide

We ship  same day or next day depending on the time of day your order is received.

UK shipping:

• All UK postage is free and items are sent by Royal Mail Standard 1st class post (wig caps are sent by 2nd class post unless you upgrade to the 1st class post option).
• You can also upgrade to 1st class Recorded delivery at a cost of £1.99 plus £1.24 for each additional item.
• Royal Mail Special Delivery for gauranteed next working day delivery before 1pm at a cost of £6.49 plus £2.00 for each additional item.
   

Europe & the rest of the world.

• All items are sent to Europe & the rest of the world by Royal Mail International Signed for service at a one off cost of £9.00. This includes multiple orders.
• International delivery times usually depend on the location, but approxiamately 5 days for Europe, 7-10 days for the United States & 7-15 days for Australia.

We dispatch hundreds of parcel a week and as our valued customer, you can be assured that you are our first and foremost priority, we take our customer satisfaction very seriously.

We do not accept responsibility for loss or damage by the Post Office unless you have opted for a recorded delivery option at the checkout.

Senders return address labels are used on every packet dispatched, so if an item does go astray, it should be returned to us by the Post Office.

If for any reason you are unhappy with the product, you can return it for a refund. In this case the postage cost will be deducted from the refund amount. Returns are accepted within 14 days provided the care instructions are still attached and the item is returned in all of its original packaging, unworn & in a re-saleable condition. Please request a return through your ebay account to initiate the returns procedure.

FREE COLOUR SWAP: If you have ordered the wrong colour simply return the item back to us with a note of what you would like in exchange and we will post you a replacement

FREE OF CHARGE!(This applies to the UK only) All postage and packaging costs are non refundable. Buyers are responsible for postage and packaging costs incurred in returning the item unless there is a manufacturing fault. PROBLEMS: In any event, all problems can be sorted with a little communication, so please contact via E-Bay messages and we will do our very best to sort out any problems you may have.

FEEDBACK: Please contact us before you leave any negative feedback or low star ratings as we will always try to resolve any issues you may have.

We do not accept responsibility for loss or damage by the Post Office unless you have opted for a recorded delivery option at the checkout.

Senders return address labels are used on every packet dispatched, so if an item does go astray, it should be returned to us by the Post Office.

You can contact us direct at Kims Wigs by calling 0191 2671628

email: sales@kimswigs.co.uk

Kims Wigs

2 Ashford Grove

Abbey Grange

Newcastle upon Tyne

NE5 1QS