We accept PayPal, all major credit/debit cards, BACS transfer, Postal Order, Personal/ Business Cheque.

All orders are dispatched on receiving cleared payment.

Fast dispatch
We aim to dispatch items within 24 hours of receiving payment. All orders, excluding parcels, are sent via Royal Mail second class. First class is available for an additional cost. Parcels or larger orders are sent via our Tracked Express Hermes service.

Delivery Cost
We offer worldwide delivery with FREE post and packaging to UK mainland addresses on most items. Please request a total for specific international postal locations.

Discounts and Bulk purchases
At Alpha at Home, we won't be beaten on quality, price or service. We often reward loyalty and offer discounts for bulk purchases. Purchasing several items? We also offer combined postage discounts for multiple orders. Don't hesitate to message us for a quote or for more details.

We want you to be 100% happy with your purchase.

If you are not, simply message us before leaving feedback and we will happily do our best to resolve the issue. We pride ourselves in offering 100% customer satisfaction and won't be beaten on quality, price or service.

We offer a 30 Day Money Back Guarantee. Simply message us before returning your order and we will begin the return process. Refunds will be processed on receiving the goods. Buyer pays return postage unless faulty or damaged.

Here's our returns address:
Alpha at Home
First Letter Group
1 Upper Barton
Cranbrook
East Devon
UK
EX5 7DJ