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We aim to dispatch the goods within 1 to 2 working days of payment. This allows us to source the materials from stock, package, and arrange collection, although you may find you receive the item quicker depending on how busy we are. To this extent with 24hour courier transit you would normally expect your goods within 5 working days. If you are particularly keen on speedier delivery please contact us and we will advise on the best we can do for you. We welcome all orders, national or international, however with international orders we ask that buyers contact us first to arrange a delivery price, this includes Ireland and Northern Ireland, Highlands and Islands. Items are posted via Uk courier on a 24/48 hour service and you will receive confirmation email from us the evening before or on the day of collection. All despatched items are covered for insurance in transit and prior to shipping there are timescales and procedures on any claims if damage or loss occurs these timescales are implemented by the couriers and are beyound our control ,also to avoid fraud and for the benefit of both the buyer and ourselves ,we record of all item serial nos.and security mark all of our systems
You may collect
Warranty / Return Information.
All of our Monitors,Pc's, printers and peripherals are subject to a 30 Day RTB hardware warranty unless the listing specifies otherwise in the main text. To this extent if you receive your product not working from damage in transit or any other reason, or within 30 days of receipt your product develops a problem you are entitled to a replacement ( stock dependant) or a RTB full refund at your choice. This does not cover software and download related issues, third party repaired items, and items modified in any way - it is a hardware failure warranty only. In this case please contact us for the return address information. On receipt of the returned goods we will refund your original purchase amount in full. We must receive the returned goods within 7 days of notification of a problem. Products not cleared for return by us or received after this timescale cannot be refunded. Please note that returns P+P costs are paid for by the buyer without exception.
Some of our products may still be covered on their manufacturer’s warranty, if this is the case it will be detailed in the product description. Please note that all products sold carry an individual, traceable serial number and UV pen markings, and products have photos taken prior to despatch also showing any distinguishing features. Variation in these will invalidate warranty.
Extended warranties available
Bid with confidence
Kind Regards and Happy shopping
ITEMS MAY BE COLLECTED FROM OUR WAREHOUSE or SHOP IN STOURBRIDGE or BROMSGROVE
COMPUCLEAR
RECYCLED I.T SPECIALISTS
124 HAGLEY RD
STOURBRIDGE
DY8 2JD
BROMSGROVE
B61 8AQ
01384 918505 ( for all sites )