Shipping
We ship worldwide.

Item will be shipped within 5 business days.
We only ship to PayPal confirmed address. For international buyers, we only ship to PayPal verified users. So before bidding, please kindly verify your PayPal account.

Our transport services is with tracking number.Shipping confirmation e-mail including Tracking Number and Tracking Website,it will be sent after the parcel is shipped.
We are not responsible for possible duty, tax or any charges in the buyer's country, We do not charge you any sales tax, customs duty is the obligation and liability of a citizen, in your country, so you should be responsible for any taxes incurred.

Paypal
We only accept PayPal payment.
All major credit cards are accepted through secure payment processor PayPal.
Payment must be received within 7 days of auction closing.
Import duties, taxes and charges are not included in the item price or shipping charges. Buyers are responsible for these charges. Please check with your country's customs office to determine how much these additional cost would be prior to bidding/buying.

Returns:
If you are not satisfied with the item, you can return it within 14 days to get a replacement or refund. Buyers should be responsible for the cost of return shipping charge. Before sending the item back, please contact us.
If any goods received are visibly damaged or different to what was described, please email us within 48 hours upon its arrival. We are happy to arrange an exchange.
We will offer replacement or refund (base on different condition to issue partial or full refund) for all DEFECTIVE items (not including damage resulting from accidents/abuse/misuse/improper care). A photo is needed for our reference beforehand.
NO return or exchange will be accepted after 14 days from the date of the item received.

About us
Queen fur company was founded in 2004. Over the past ten years, the company perseveres in developing the innovation, importation and integration of full range of fur products, meanwhile the company leads the fur industry in many ways: the establishment of a brand new methodology of business management; the growth of integrated product categories; a dual-way online trading platform targeting at both of international and domestic markets--Queenfur is created as a pioneering top brand.
With the unique online trading platform and an peerless capability of integrating resources, Queenfur creates top value for global clients. Currently, the brand stands out for its real-time reaction to clients over the globe, no matter it is a one mink coat order, or an order of thousands of fur-fabricated coats. Besides, the brand is good at spotting the top material resource and quality with most appropriate price customized for clients, finished with on-time delivery to clients. Queenfur introduced a brand new user-friendly, efficient way of trading.

Contact us
Feedback is important for both you and us. We greatly appreciate your POSITIVE feedback with 5 Star DSR ratings.
If you are not satisfied with the item, please do contact us before leaving any 1 or 2 ratings, negative feedback or opening any dispute.
We try our best to provide you the best service. Please give us the opportunity to resolve any problem. We guarantee to make every effort to meet your satisfaction. Thank you!