For the best customer experience, please pay via PayPal within 48 hours of your purchase. Thank you.
Shipping:
Shipping Exclusions: Sol Emporia ships to the 48 contiguous United States, excluding Hawaii, Alaska, APO's and FPO's. Select items may qualify for international shipping.
Handling Time: General handling for most standard items is 2 to 3 business days. Select items may require 5 to 10 business days handling time. Please refer to your listing for specific handling.
Standard Shipping: Standard items typically arrive 2 to 7 business days after purchase.
Large/ Oversized Shipping: Large and Oversized items typically ship in 1 to 10 business days, and may take anywhere from 1 to 4 weeks to arrive. Time variance is based on the item and delivery schedule availability where applicable. Large/ Oversized delivery typically requires delivery scheduling. When purchasing a Large/ Oversized item, you will be directly messaged with our full Shipping Policy Guidelines.
Expedited Shipping: Expedited Shipping is available for select items via request.
Special Shipping Considerations: Special shipping considerations are often applied to items that require more care or attention than usual. Glass products, furniture items and any other items of a delicate nature are shipped with care. Fine items may require a signature upon delivery.
Furniture Assembly: Furniture Assembly may be available by request.
Please inquire if interested.
*Full Shipping Policies and Guidelines PDF available upon request.
Returns:
Sol Emporia offers a general 30-day return policy on all of our items. Return must be requested within 30-days of purchase. Please contact us prior to requesting a return.
We love shipping out great products! Though rare, should your experience fall short of expectations, please contact us prior to leaving feedback so we may have a fair opportunity to resolve your concern. Please feel free to request a downloadable PDF version of our full Return Policy guidelines.
*Large/ Oversized product purchased
will immediately receive our full Return Policy Guideline instructions.
Large/
Oversized items that are turned away without proper inspection will be
charged a 30% restocking fee, and buyer will be responsible for return
shipping.
Contact:
Please feel free to contact us anytime with questions or concerns. We respond to all inquiries within 24 hours (usually sooner!). Your patience is appreciated.
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