All karat gold and platinum metal is tested with an electronic gold tester.  Silver is tested with a silver test solution.  All diamonds and gemstone materials are tested by a Graduate Gemologist.

Shipping Information

Each item will be placed in a gift box then will be inserted inside of a padded envelope and will be sent by USPS. Before you buy your item, make sure your shipping address is accurate. EBay Buyer Protection covers items purchased on eBay with eligible payment methods that are not received or not as described in the listing. As the seller I must send the item to the shipping address on the Transaction Details page. Lost packages due to incorrect shipping information are at the buyer's risk. Remember, eBay Buyer Protection doesn't cover fraudulent charges or most cases of buyer remorse. Also, items must be purchased on the U.S. eBay.com website to qualify for eBay Buyer Protection coverage, and are covered for 45 days from the date of payment.

International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Shipping fees - Free shipping for U.S. Customers using USPS First class. Expect delivery within 3-4 business days. Priority, Express mail is additional as is FedEx and UPS. If you have not received your package in the allotted time, please call your local post office, signature confirmation is required on many of the packages. International Shipping is $20 registered mail. Expect delivery within 2-3 weeks. Express mail is $40. Expect delivery within 7 to 10 business days. If you have not received your package within the allotted time, please call your customs office to check the status of the package.

RETURN POLICY

We offer 14 days full money back NO MATTER WHY YOU CHOOSE TO RETURN IT!!
All you need to do to receive your full money back is mail it back with the item in secure packaging.  Please include a note stating you are returning the item or contact us through eBay.

WE DO NOT PAY RETURN SHIPPING! 

**Any out of pocket expenses will not be refunded i.e. resizing, stone setting, and/or labor charges for any additional work on jewelry.**

Refunds are normally issued within one full business day of receiving the package. Please know that while your refund may have been issued, it may take Paypal an additional day to post the funds to your account. 
(Any out of pocket expenses will not be refunded i.e. resizing, expedited shipping, or additional work on jewelry.) 

 

Return to:
Finer Jewelry, Inc.
5 South Wabash Avenue Suite 209
Chicago, Illinois 60603
United States

 

312-541-7625

Fax: 312-541-7692