Terms and Conditions Damaged/Faulty Goods
Please check your goods on
delivery. If items
do arrive damaged/faulty please let us know within 7 days and arrange
to post them back to us.
We will reimburse you these
extra postage
costs. If you do not inform us within 7 days, then we will have no
liability for items said to be damaged/faulty on delivery.
Personalised Items
There will also be no refunds
for personalised
items unless a mistake has been made by us. Please refer to The
Consumer Protection (Distance Selling) Regulations 2000 - Exceptions to
the right to cancel
Non Delivered Goods
If you do not receive an item
then we reserve
the right to ask you to wait 15 working days before we re-dispatch the
item.
We also reserve the right to
charge for
re-delivery if the item was not collected or if a re-delivery is not
arranged by you on receipt of a card from the courier or Royal Mail.
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