Who are we?
We have been successfully trading
since 1995 and we are one of the UK’s most competitive used goods retailers. We
specialise in Used, New and Refurbished goods, to give you the cheapest price
online and in-store!
Delivery and Collection We will
offer combined shipping provided the items are purchased within a 4-day
window - please contact us for details prior to bidding. (Please note some
items will be too heavy/bulky to combine). Pick Up/Collections Items can
be picked up with prior agreement; Monday to Saturday; 9.00-16.30. As we are a high street retailer you must
contact us first so we can arrange a suitable time for you to collect the
good(s). |
Returns
We understand that circumstances
change, much like people's minds. We also know that our customers understand
that whilst we fully test all items, there may be a very odd occasion where
something gets missed that could not be spotted until the item has been
used consistently.
For these reasons we give our
customers complete peace of mind, allowing them to return their goods for a
full refund in the event they are not happy with any aspect of their purchase
or simply because they have changed their mind any time within 30 days of
receipt.
Please we do NOT accept returns on Spares
or Repairs listings.
Contacts
We try to respond to emails ASAP even
at the weekend, but to be on the safe side we can only guarantee prompt
responses during office hours of Monday to Saturay 9am - 5pm.
Phone:
Call us Monday to Saturday 9am - 5pm
on 01264 334418 to speak to someone that will be happy to help.
Post:
Our address is
Themedawn Ltd
UNIT 34 THE CHANTRY CENTRE
ANDOVER
SP10 1LR
If you want to return an item or send
anything to us via post, please let us know beforehand and include your details
inside the package. We get oodles of post every day and if we don't have your
details and aren't expecting an item it can take longer for us to get back to
you.