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All the items will be dispatched within two business days by Airmail after the payment is clear.
Most times you will receive your order within 10-30 business days after we transfer your package to the delivery company. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Some countries like Russia, Brazil, or some European countries may take up to 50 days or longer for delivery.
We appreciate your patience if you haven't received items in 30 days(Russian customers may need more patience by reason of the local delivery system and/or customs). If you are concerned in any way, please feel free to contact us via ebay message instead of leaving negative/neutral feedback or opening a dispute. We will make every effort to fix any problem(resend or refund any missing item).
Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs.
1. Customer satisfaction is our top goal. We believe our items are so outstanding. All products are quality checked. They are new and in good condition when shipped to our customers. We are convinced you will be happy with your Purchase.
2. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.
3. Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.
4. We appreciate your Postive Feedback, and will do the same in return. DO NOT leave negative feedback without first communication with us. Please allow max 2 business days for us to response.
We will always do our up most to exceed your expectations in customer service, communication and dispatching of your orders.
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