TERMS & CONDITIONS

TERMS OF SALE

Unless clearly stated otherwise, all my goods are brand new.

I provide advice on sizing, but as different brands sizes vary, it is up to the buyer to make a decision on choice of size.

Please follow manufacturers clothing care instructions.

PAYMENT

Payment must be received in full before item is dispatched. If payment is not received within 7 days of purchase, reluctantly i must open an unpaid case with ebay.

Paypal is preferred.

If paying by cheque/postal order; please allow 5 business days after I have received the cheque/postal order before I can post.

International customers: Paypal only

If sending payment in the post, please provide details of name, address, ebay user ID and item number

SHIPPING

Delivery Times:

Once an item is dispatched I am not responsible for the delivery time. Royal Mail 1st Class usually takes 1-2 days. Royal Mail 2nd Class usually takes 2-4 days.

Dispatch times:

I aim to dispatch your item(s) within 1 working day after payment.

Notification:

I will notify you when your item has been dispatched

Postage cost:

includes the actual postal cost plus packaging / handling costs.

Insurance:

All parcels sent are fully insured.

Postal Loss:

Always wait a few days before contacting me. Parcels sometimes arrive late. It’s a fact. It’s always worth checking at your local sorting office if your parcel still hasn’t turned up after a few days. In the rare event of a parcel going astray please notify me through ebay messages. International buyers please be aware that Royal Mail do not consider a parcel to be lost, until 20 working days after posting for Europe, 25 working days for the rest of the world.

PROBLEMS

Please bear in mind that we are all human and occasionally mistakes do happen. If you have any queries about my products or service please do not hesitate to get in touch. I will endeavour to resolve any problems quickly and to the buyer’s satisfaction. See my feedback comments about customer service. My sincere apologies should a problem occur.


RETURNS

UNSUITABLE ITEMS can be returned within 14 days of receipt, at the buyers expense using a recorded delivery service.

Refund will be the full purchase price minus the original postage cost. Refund will be issued once i have received the item in its original condition. Please note that for health and hygiene reasons i cannot accept returns of unsuitable swimwear.

FAULTY ITEMS. In the rare event that one of my items is faulty, please contact me immediately.

Thank you for shopping with me and I hope you like your purchase.




VERY GENEROUS POSTAL DISCOUNTS FOR UK BUYERS WITH MULTIPLE PURCHASES