Policies

International Buyers 

We use eBay's Global Shipping Program.  Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. 

Returns

We offer a 30 day money back return policy where the buyer pays return shipping. However, if you do wish to return an item we require that you do not remove our Vault Luxury Resale tag. Please fully inspect your item to make sure it is to your liking before removing this tag.  Thank you for cooperating.

Authenticity Guarantee

At The Vault Luxury Resale, we share your passion for designer fashions. In fact, so much so that we've completed extensive training to ensure we’re never fooled by fakes. We've worked with experts in Singapore that specialize in uncovering fakes in the impostor export business. We've received training from design house representatives to accurately identify their high-end brands. And after over 25 years of buying and selling designer items, we've seen it all. We offer an unconditional 100% refund on any item proven fake.

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