We aim to dispatch orders placed
before 12pm Monday- Friday on the same day. Orders placed over the weekend/bank
holidays will be sent out the next working day.
Delivery Schedule
Royal Mail 2nd class is
our standard service and can take 2-5 working days, Royal Mail 1st
class can take 1-2 working days
Royal Mail Special Delivery is
guaranteed next day before 1 PM
Parcel force 24 can take1 working
day, parcel force 48 can take 2 working days
If a card is left for a
missed delivery it is you the (Customer) that is responsible for arranging a
new delivery date with the courier
Delivery to Europe can take on
average 4-14 working days, Deliveries out of Europe can take between 5-18
working days
Items can be picked up from us but
please call (01282 862889) to arrange a pick up time.
Here
at Complete fisherman we want you to be completely satisfied with your purchase
every time you shop with us.
If
you are not happy with your purchase or need to return it to us for any reason
we do request that your original invoice (if available) is sent back to us
along with the item, contact details and
reason for return to help make the process quick and easy.
If
a wrong size/item has been ordered and a exchanges is required the postage cost
must be covered by the customer.
All
items returned must be it the same condition as received. Any faults with items
will first be checked and sent back to manufacture if necessary for inspection/testing
before a refund is issued.