These were  never worn on a person's face or used. I am charging and testing every unit prior to shipping, they will not be placed on a face they will be tested to a Bluetooth computer to make sure speaker is clear and connection is good, battery will be tested as well for capacity. 

I stored about 100 units in a box , while these units are new there will be some swirl marks in the black area, they will not be noticeable while being worn . I just want  to cover all bases .please keep in mind any plastic object  that's shiny will get swirl marks within five minutes of removing it from a box , these are not scratches . It is like a brand new black car from the showroom after after an hour it  will have swirl marks in the black paint , black always shows this . 

You will receive a Motorola h350 Bluetooth headset 

The ear hook , which can be switched to be used on either  side of the face 

A genuine Motorola wall charger

And a quick start guide