JDM Hobby Shop ships within the United States and abroad from our warehouse located in West Palm Beach, FL. Shipping and handling costs depend on several factors including the size and weight of the item, and where the order is being sent. Your total shipping and handling fee will be identified prior to final checkout.

Delivery time varies depending on the method of shipping chosen. 

Here are the estimated delivery time for the shipping methods we offer:

* USPS Priority Shipping (1-4 business days)

* First-Class Mail International, 5-14 Days)

First-Class Mail International, 5-14 Days, "could take longer depending on a specific country '€ ™ s customs process)

Standard Shipping is shipped using one of the following methods of shipment:. USPS First Class Mail, USPS Priority Mail, USPS Parcel Post, and UPS Ground The method selected will be determined by our Fulfillment Department at the time of order shipment.

Please note that there is usually a 1-5 day processing period for all orders, unless otherwise noted in the product's description (certain products, especially custom made items will take longer), and we do not process any orders after 6 pm (PST) or on weekends and national holidays. If you need your order expedited, please contact a customer service representative.

You may request a replacement up to 14 days of receiving your order from JDM Hobby Shop if upon inspecting your purchase you find it to be broken or defective. Due to the limited and collectible nature of many of the products we carry, a replacement may not be available at which point a refund will be issued. Product packaging is intended to protect the item contained inside and can not be replaced due to damage. Prior to sending any defective or damaged product back to our warehouse, please contact us at tel. 1-347-520-7093 to open a replacement claim. Unfortunately, we are unable to offer any replacements after 14 days from the original delivery date, so it is advisable that all orders be inspected upon arrival.

We will issue a full refund if the return is a result of our error such as a product defect / damage or shipping error within 14 days of the original delivery date. Returned items that arrive to our warehouse with excessive damage due to improper packing will be subject to a damaged product fee of 10% of the product price. We are unable to offer a refund after 14 days from the original delivery date. Please allow 7-10 business days from the date we receive your return for your credit to appear or an exchange to be sent out.

 

We will only issue refunds for non-damaged or defective items if the product is unopened and in brand-new, sellable condition. All shipping and handling costs associated with non-damaged / defective refund requests are non-refundable. Costs of returning the item to our warehouse will be the responsibility of the customer. We are unable to offer any refunds after 14 days from the original delivery date. Please allow 7-10 business days from the date we receive your return for your credit to appear.

 

If you have any further questions, please call us at 1-347-520-7093.