I wanted to start out by saying that you are truly a wonderful company to work with. Everything from your web site, to friendly customer service, fast shipping and great incentives to your customers exemplifies that you strive to be the best in your industry. You are an all around top notch company. It really shows that you enjoy what you do and value your customers. This is a breath of fresh air. I see too many companies on a daily basis that do the bare minimum to keep customers happy and coming back.

Thank you for allowing your customer's to provide input on what they would like to see at HYENA.  I am looking forward to ordering from you again soon! I can't wait to see what new products you will be offering in the near future!

-- Suzanne Horvatits, New York

I just HAD to email you to say how stunned I am with your awesome service. This morning, at about 9:15UK time, the parcel arrived containing the eggplant silk and the embroidered silk - only 1 week after I ordered them. Not only are they absolutely beautiful (especially the embroidered one) but I honestly can't get over the service. As a means of comparison, one week ago - and before I found your website - I sent a small amount of silk to a UK supplier for a swatch... and I am still waiting even thought I included an SAE....their silk dupion is at least twice your price too. In contrast, not only do you have a fabulous collection of really well priced silks, you were really thoughtful about my order in offering me an alternative to the off-cut I bought, you kept me informed AND it arrived within a week with a discount voucher for next time....oh yes and your emails were friendly too!

You really have made the whole experience a huge pleasure, and I must say, UK suppliers could learn an awful lot from you. I have already passed your name on to two friends - one of whom is an interior designer, so I am spreading the word as best I can in the UK (and am hoping that shipping here isn't too much of a pain).  

Thanks again....and I am already planning my next order...

--Toni Clarkson, United Kingdom

I just wanted to thank you.  I found out I was hosting Easter the Tuesday before the holiday and I panicked.  I needed curtains and couldn't find the striped silk ones I wanted for under $1000.00. That evening at almost midnight I found your sight and for the 13 yards I needed to make them myself I could order the fabric for $400.00. I have been sewing for years so this wasn't a big deal. I decided that in order to get the curtains I really wanted I would order the fabric and just do Easter in an unfinished room. It is now Wednesday (I ordered the fabric last night) and I just received an email with the tracking number and the fabric will be here on Friday. I am so excited I can barely sleep! I need several more rooms finished which will require many, many more yards of fabric and because you are so amazing I won't even consider going anywhere else or spending the extra money on purchasing finished products. Thank you more than you can imagine!

--Tarah Luinenburg, Oakland, New Jersey

Thank you!  These are absolutely fabulous!!!!!  I've been shopping in Florence, Venice and Milan for similar quality--but the selection you have is much better.  Thanks!

--Dee Anderson, Canal Winchester, OH

Just thought you would like to see photos of your beautiful Italian Brocade on 18th century antique love seat. Upholsterer said it was one of the most beautiful fabrics he worked with.

--Antoinette Kennedy, Dublin, Ireland

A whole box of silk arrived today and the smaller tafetta piece a week ago, so I am thrilled. The silk is so wonderful and I cant believe that I was so lucky to get it so cheap! It is like winning the lottery. I have told friends about your good service and I believe that some have already placed an order.  Thanks for being so trustworthy - you make dealing on the internet a great experience.  Have a nice day - you have certainly made sure that mine will be great.
Kind regards from
--Lene Huttel, Denmark

After months of debating whether I should spend the money for very expensive curtains I fell in love with on Horchow, I found your website and decided to sew my own. I am elated they turned out beautifully and I spent about 1/3 of the cost for two very long panels.  I've attached the picture of my curtains. I can't wait to do the rest of the house.

--Marian Ibarra Kapp, Piscataway, NJ 

Thank you - I received my order yesterday and am absolutely thrilled with the fabric - it was very well packed and arrived in excellent condition.  Needless to say, I was a bit apprehensive about ordering on the web but in the future I won't hesitate. Thanks again...