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• Enjoy a massive selection of discounted make up, beauty products, handbags, shoes, hair accessories and watches with MASSIVE SAVINGS off RRP prices.
• All items listed are in stock and all orders are dispatched within 24 hours.
• All products are 100% authentic, brand new and are sourced responsibly from main UK suppliers
• Our postage charges reflect our costs in shipping your items with discounted combined postage costs for multiple orders meaning that you get the best deal possible for both domestic and international orders.
• All deliveries are hand packed to the highest standard to ensure safe arrival or your order.
• We are a family run UK business as well as being VAT registered. This means as a professional company we provide excellent customer service and work around the clock for all our customers.
• We offer a 14 day Return Policy
• We can also be contacted via telephone on 01359 242898 if you ever have any questions.
PAYPAL PAYMENTS
When purchasing through our eBay store we prefer PayPal payments. It's a safe and an easy way to pay on eBay. Please note we ONLY deliver to CONFIRMED Ebay addresses so we are protected by Paypal against fraud.
CHEQUE & POSTAL ORDER PAYMENTS
We also accept cheque & postal order payments from our UK CUSTOMERS ONLY. Cheques or postal orders should be made payable to: S Penistone and sent to the below address.
S Penistone
High Street Brands 4 Less
26 Mitre Close
Woolpit
Bury St Edmunds
Suffolk
ORDER HOTLINE
If you would prefer to pay by a card over the telephone please contact us on our Order Hotline on 01359 242898 Monday - Friday from 9am till 5pm. We accept all major cards and credit cards.
For further information please contact us on customerservice@highstreetbrands4less.com
Our aim is to get your goods to you as fast as possible. We endeavour to dispatch all orders within 24 hours of payment being received.
All orders are dispatched using Royal Mail and you will have the option of selecting your preferred postal service where this is available.
Delivery within the UK
We would expect all UK deliveries to be received within 1-4 working days. If you are unable to accept your parcel it will be returned to your local Royal Mail sorting office or Courier. If you have not collected the item within three weeks the parcel will be returned to us, we will then require you to repay the original postage cost to resend the item to you, or a refund can be given subtracting the original postage costs.
Delivery within the EU
We would expect all EU deliveries to be received within 4 – 10 working days depending on your country and local customs. We use Royal Mail Small Packets for our EU orders and a tracked service is available at an extra charge.
Whilst most orders arrive within these timescales please allow 20 working days for delivery of your order.
Delivery Outside the EU (including the USA, Canada and Australia)
We would expect all EU deliveries to be received within 7 - 14 working days depending on your country and local customs. We use Royal Mail Small Packets for our international orders and a tracked service is available at an extra charge.
Whilst most orders arrive within these timescales please allow 25 working days for delivery of your order.
RETURNS POLICY
Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 30 days of receipt. We will issue a refund on receipt, or exchange the item for a different size / colour if preferred. Please note:
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.
Please send back to:
High Street Brands 4 Less
26 Mitre Close
Woolpit
Bury St Edmunds
Suffolk
Faulty Item
If the item you received is faulty, please contact us via Ebay messages quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us. If the item is faulty, then we will be responsible for the return postage cost.
I received the wrong item
If the item you received is not what you originally ordered, please contact us via Ebay messages quoting your order number, your name and address and details of the product you have received. We will then advise on how to proceed with the return and organise the dispatch of your correct products. If we have sent you an item that you did not order, then we will be responsible for the return postage cost.
High Street Brands 4 Less (Head Office)
26 Mitre Close
Woolpit
Bury St Edmunds
Suffolk
IP30 9SJ
Telephone: 01359 242898 (Monday – Friday 9.00 – 5.00)
Email
sales@highstreetbrands4less.com
customerservice@highstreetbrands4less.com
VAT No: 159 6774 52