RETURNS
POLICY
We
have a fourteen (14) day money back guarantee.
Buyers
are responsible for all shipping charges on returned items.
If
you are not entirely happy with your purchase, you can return it for
an exchange or refund as long as the item is in the same condition as
when you received it. But it must be within the first seven (7) days
of you receiving the item(s).
Please
send an email to contact@thefridgemagnetshop.co.uk, or use the form
on the 'Contact Us' page, stating the product you wish to return, the
date you bought it and, if you would like to exchange, your preferred
replacement product.
Once
we have all of your details on our system, we will respond to you
with full details of how to return your item. This helps us to deal
with your return more quickly, as we know what it is and who sent it
at the time of its arrival to our warehouse.
Please
mark the outside of your packing box with your order number, but DO
NOT write on the actual product itself. Please package the products
well, as we cannot be held responsible for damage caused by
mis-handling. Once we have your goods, we will either ship you the
replacement, or refund your card.
It
is your responsibility to return purchases in pristine condition in
its unopened original box and packaging. You will be wholly
responsible for the cost of return delivery and safe return of the
goods.
This
does not affect your statutory rights.
Your
rights to return goods are protected under the EU Distance Selling
Directive.
If
you have any questions about the above, please don't hesitate to ask!
Have
A Great Day!