Shipping & Delivery Info
About Us - See link top of page
Payment methods & Terms of sale - See link top of page
Problems - Returns - Warranty - See link top of page
UK
Shipping is same day for orders paid by 10am UK time. After 10am
contact us, we can generally post until 1pm. Shipping days are Monday to
Friday. We do not ship at weekends. Non UK shipping is subject to export paperwork delay and will be same day or next day after export red tape is completed.
Please be sure to provide a safe and trusted delivery address where someone is likely to be in to take postal deliveries.
Items returned as not possible to deliver or not called for can be
resent but postage will be charged again or, if refund made, will not
include postage paid. Once an order has been signed for on a
Royal Mail service it is impossible to claim non delivery so please make
sure your address is correct and accessible.
UK Shipping
2nd class post signed for.
- For 2nd the Royal Mail delivery TARGET is 2-3 days from date of dispatch.
- Signed For Post CANNOT be tracked in transit and is NOT time guaranteed.
- We
are not responsible for any delay with Royal Mail services and and can
take no action in such cases as there simply is no way to chase Royal
Mail sign for mail when it is in their system.
- A signature taken upon delivery or failed delivery recorded online so you know to go and collect it.
- Signed for is insured against non delivery and items can be resent or refunded after 15 WORKING days.
Choose DPD Delivery if you need it 100% for sure within a week or and/or tracking is important.
DPD (Other 24 hour courier) Does NOT deliver on Saturdays
- For UK mainland we use DPD couriers.
- For Highlands, Northern Ireland and islands we use Royal Mail Special Delivery or UPS due to very high DPD cost.
- Delivery for Northern Ireland and islands is not next day but 2-3 day.
- All services are insured and tracked.
- UK
mainland Saturday delivery can be arranged for orders placed after
midday Thursday but costs extra. Please contact us for details.
Non UK Export Shipping - Please read carefully and contact us if you have any questions
EU residents: No import duty is charged for inside EU sales. Outside EU - You may be liable to pay import duty. We have no control over this.
There are special UK export rules for sales of telescopic scopes of 10x or more maximum magnification
Type 1 - Fast Track Open Export License - no shipping delay
For
customers in the EU (with exception of Croatia), Norway, Switzerland,
Iceland, USA, Canada, Australia or New Zealand the export process is
quick and easy. We send you a simple form to sign and date. You print
it, sign and date and scan/photograph and email and post back and we can
ship right away. Other areas we can still ship to but there will be a
delay.
Type 2 - Export Permit - 3-4 week shipping delay
If
you do not live in one of the countries listed above then - with the
exception of EU and UN arms sanctions destinations - we can still ship
to you if your country allows the import of rifle scopes. Please check
if unsure.
However there will be a 3-4 week shipping delay while we obtain the necessary export permit.
Type 2 Process -
We email you an export paper after you buy. You print it. Sign it. Email to us.
We apply for permit, Permits take 3-4 weeks to be approved. Once approved we ship.We cannot ship before approval so if this is not acceptable please do not buy.
International Shipping
- Royal Mail Signed For Airmail - This is insured airmail.
- On
arrival in your country it is passed to your national postal service
for final delivery to you or your local collection point.
- We
use a fully tracked mail service if it is available and tracking is at
least until entry to your country. At this point not all areas integrate
with Royal Mail tracking so it may not be possible to location track
once it arrives in your area.
- If it is lost or does not arrive then can be resent or refunded after 1 month.
International Delivery time ESTIMATES:
- 3-10 days Europe and 7-10 days rest of world - "On average"
- These are postal service company targets They are NOT delivery guarantees and can vary between countries
- For example, we have found that delivery to Scandinavia is very fast,
Australia very good in general even though it is a long way - some
places in southern Europe...not so fast.
- They are for main towns and cities. Rural, remote areas and islands will take longer.
- If you need it fast or prefer a courier (Fedex, TNT etc) please request a price quote.
Please
be sure to provide an address where someone is likely to be in to take
postal deliveries. Items returned as not possible to deliver or not
called for can be resent but postage will be charged again or, if refund
made, will not include postage paid.
Please also check that you are allowed to import scopes.
Some countries do not allow them. We have blocked those that we know of
but we cannot know the rules everywhere! Scopes returned for such a
reason will be refunded but minus our cost of shipping. Scopes
confiscated by customs and not returned to us cannot be refunded.