All items will be shipped to buyer's Ebay address. Before you pay, please make sure your address on Ebay matches the address you would like us to ship to.Items usually will be shipped within 1 business day on payment received.Items are shipped within UK using Royal Mail 1st Class , reach within 2-3 business daysItems are shipped to Worldwide using Airmail, reach most of the countries within 10 to 20 business days

How will I know that my item is posted by seller ?We always send every item within 48 hours, except Saturday, Sunday, UK Bank Holiday and Christmas Holidays. We will also send you message informing you that your item has been posted. You will also see the icon showing dispatched item in your eBay purchased item list.

MY ITEM HAS NOT ARRIVED - WHAT DO I DO NOW?UK Buyers : If your item has not arrived after 14 days of dispatch, we will either send you a replacement or refund. European Buyers : - We will re-send or refund if not received after 21 days of dispatch (except Italy which is 28 days). International Buyers: We will re-send or refund if not received after 6 weeks of dispatch.

Will you send to alternative address ?Due to past problems, we do not send to alternate address. We only dispatch the item to your eBay address. So please change your address before placing the order. We will not accept request to change address after the payment. We process every day 500+ orders so it will be very time consuming to find your order to change your address.

Payment policy information is

Payment policy information is We accept PAYPAL only.

Can I pay few days later ?Please pay immediately, Also, if payment is delayed then eBay will open automated unpaid strike against your ebay account and we will not be responsible for that because we do not raise unpaid against you.

Do you offer any discount or reduce price ?Our price is already discounted. We do not offer any further discount or we do not accept any offer from buyers

Can I pay by Cash and collect from your place ?NO, due to past abuses we have stopped offering this service :)

Will you accept Bank Transfer Money ?Sorry due to handling and admin cost, we do not accept Bank Transfer Money.

If you will return the item without contacting us first then you will have to pay the postage so plesase contact us before returning the item. We will arrange return.

If you are having problem with your purchase then please contact us. We will resolve by sending more information/prepaid envelop for return/ replacement/ refund.

How to contact us ? Please log in your account and follow..

My eBay |-> Purchase History |-> Find your order |-> Click on More Action |-> Contact seller

Always choose following option to get fast response from us.

: have a question about using my item OR I want to send the seller a message. We have more dedicated staff to reply message which comes through above selected option.

I have received wrong itemWe apologize for the inconvenience. Please contact us via Ebay message system for return instructions. Kind regards

I have received damaged item ?We apologise for the inconvenience. We take extreme care while packaging &posting but sometime due to Postage System? care less handling this happens. Kindly contact us at eBay message system. We will be happy to offer solution. Kind regards

If you will return the item without contacting us first then you will have to pay the postage so plesase contact us before returning the item. We will arrange return.

If you are having problem with your purchase then please contact us. We will resolve by sending more information/prepaid envelop for return/ replacement/ refund. How to contact us ? Please log in your account and follow..

My eBay |-> Purchase History |-> Find your order |-> Click on More Action |-> Contact seller

Always choose following option to get fast response from us.

The Game Xchange Ltd

Unit 12, Viglen House Business Centre,

Alperton Lane

Wembley

London

HA0 1HD

VAT number: UK 814539231