About Ishka Sports Co. Ltd

Our company is dedicated to providing you with the best quality, lowest cost products on eBay. If you have any questions please send us an email via ebay and we will reply to you within 24hrs. If we are unable to answer your query (e.g. during the weekend) we will still reply to notify you that we got your message and then get back to you with the answer as soon as we can.

Payment

We accept PayPal for all eBay orders.

Shipping

Once your order has been confirmed and payment received, your order will then be processed. The book will be located by our staff, packaged and despatched to you as quickly as possible. You will receive an email confirmation when your books have been sent. From time to time, items get mislaid en route. If your item fails to arrive, please contact us first. We will endeavour to trace the item for you and where necessary, replace or refund the item. Please do not leave negative feedback without contacting us first.

Returns

Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment.

The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping.