Attention International buyers: Please read terms/conditions for import taxes/fees information at bottom of page
In the event you encounter a problem with your order, PLEASE CONTACT US FIRST before opening an eBay Case. We'll do our best to make things right!
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Learn more about the ASUS GL771JM-DH71
FEEDBACK
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SHIPPING AND TERMS OF SERVICE
Shipping times for Domestic packages:
1-5 days via FEDEX Ground
1-3 days via FEDEX Express Saver
1-2 days via FEDEX Express 2nd Day
1 day via FEDEX Express Overnight
1-5 days via USPS First Class Mail
1-3 days via USPS Priority Mail
1-2 days via USPS Express Mail
Shipping times for International packages:
1-3 days via FEDEX International Priority
3-5 days via FEDEX International Economy for popular destinations.
We do not use USPS for international shipments. We do combine ship. If you want other items, please let us know and we will let you know the additional shipping cost.
Your item will be shipped via USPS/FedEx/UPS Ground. A tracking number will be emailed to you.
Your item will be fully insured.
We ship within one business day after payment is cleared.
If your address is P.O. Box, APO/FPO, AK/HI/PR, you must select and pay for the "expedited shipping" option. Your item will be shipped via USPS Priority or FedEx Express Saver.
We only ship to confirmed addresses.
Warranty and tech support are supported by manufacturers.
We strive to get all 5 stars in the feedback sections. If you are not happy or are troubled with your transaction, please contact us before leaving negative feedback or non 5 stars. Give us a chance to serve you better!
Shipping cost is not refundable.
* International buyers: Please do not refuse packages. Import taxes/fees are buyers' responsibility. If you refuse our shipments, you will be charged for return shipping cost as well.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
For international customers, please be aware that an order of multiple quantities of the same item may result in customs holding your shipment, i.e. Eastern Europe, Asia (China, South Korea, etc.)
We reserve the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, missing parts, or in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.
RETURN INFORMATION
NO RETURNS ON OPENED GAMES / SOFTWARE / DIGITAL ITEMS
Please contact us for return authorization.
No restocking fee applied to unopened items.
15%+ Restocking fee may apply on returned items.
The returned item must be unopened.
If any retail box, accessories, or components are missing, you will be charged a restocking fee higher than 15%.
If free shipping was offered, we will deduct the shipping cost from the total amount. Also, the original shipping cost is non refundable and return shipping is the buyer's responsibility.
* International buyers: Please do not refuse packages. Import duties/taxes/fees are the buyers' responsibility.
If you refuse our shipments, you will be charged for the return shipping cost, as well.
In that case, you will be charged all shipping costs and return shipping costs, and all the fees that were incurred by the customs office for clearing/handling of the item.
Please contact your country's customs office in order to find out import duties/taxes/fees.
When returning an item, please use a shipping method with a tracking number and provide the tracking number to us.
If the item is returned because it is defective, we will check the device first. If the device is found to be defective, we will not charge a restocking fee and we can send a replacement (if available) or refund your payment.
If the device is not defective and you would like a refund, the restocking fee for opened items will apply.
If you choose to receive a replacement and the returned device was found to be not defective, we will send the same device back to you. If it is found to be defective, we will send you a replacement (if available).
The international shipping rate is for select destinations only. There may be extra fees for some areas. Please contact us for a shipping quotation with your country/city/postal code. If the shipping cost is more than the listed cost, we will contact you and let you know. Exclusion: Tasmania, AUS
