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Payment Policy

We accept Pay-Pal only.

Shipping Policy

·         We have a 1-day handling  policy for shipments after receiving payment. All items are shipped by Israel Post Office Services –standard international mail. PLEASE MAKE NOTE TRANSIT TIMES ARE NOT GUARANTEED BY ISRAEL POST OFFICE. These are just estimate shipping times. Sometimes delivery time depends on destination and other factors, in rare cases could be up to 5 weeks.

·         We do provide a tracking number; please check your order details page for tracking numbers and more information. If for some reason there is a delay in delivery by ISRAEL POST OFFICE  please send us a message via E-bay and we can help resolve it. Feel free to connect us anytime. We kindly request to please DO NOT OPEN A CASE on E-bay for “Items Not Received”. All messages will be replied ASAP and will be resolved.

·         We ship to verified addresses only and all shipping labels are directly printed from E-bay, please make sure the address is clear and complete.

·         You can track your item on Israel post office website :  

http://www.israelpost.co.il/itemtrace.nsf/mainsearch?OpenForm&L=EN

Return Policy

·         We offer 100% satisfaction guarantee with a 14-day hassle free return!! However, if for any reason you are not satisfied, you can return the item within 14 days for a full refund. If you wish to return an item (s), please kindly notify us immediately through eBay Message.

·         There are NO Restocking Fees.

·         In the unlikely event that you receive a wrong item, please send us a message and we'll take care of it and pay for return shipping. We kindly request to please DO NOT OPEN A CASE onE-bay for “Items Not as Described”.

·         PLEASE NOTE all returned items must be in the original packaging with tags, no exceptions please. Please do not remove the tags.

·         Shipping fees will not be refunded. Even if it's a free shipping item.

·         Buyer is responsible for ALL shipping (in case of return only).

Communication Policy

·         If you have any questions or concerns, please feel free to send us a message by clicking the Ask a Question button below.
Normal Business Days: Sunday - Thursday .

·         We kindly urge and request you to please contact us by sending a message before leaving a negative or neutral feedback or opening cases for “Items Not Received” and “Items Not as Described”. We assure you 100% satisfaction and all issues will be resolved ASAP.

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