Customer Service

Please take a few minutes to leave us positive feedback once you receive your equipment, it lets us know that we have created a milestone in what we strive for - having you be a delighted lifetime customer.

Contactese con nosotros antes y después de la compra. Nuestra meta es ofrecer un excelente servicio de 5 estrellas con cada uno de nuestros clientes. Tóme unos minutos y dejenos una observación 'Feedback' positiva una vez que reciba su equipo, ya que es lo que eso es lo que estamos buscamos, tenerlo como un cliente encantado de por vida.

Telephone USA:  520 495-0391 En México D.F. 558 525-4158

Shipping

• Item will be shipped within 5 business days of receiving full payment. If you need it sooner, please let us know and we may be able to ship it immediately.

• International Shipping costs. Customers have informed us that Ebay frequently calculates higher international shipping rates than actual. Contact us and we can offer a more realistic shipping quote.

• Los gastos de Envío Internacional serán calculados una vez determinados la ubicación real y la rapidez del servicio. Seguro incluido en Gastos de Envío.

• Nos han reportado que los gastos de envio usando la calculadora de Ebay frecuentemente es mucho mas alto de los gastos actuales de envio.  Por favor escribanos para ofrecerle una cotizacion mas realistica.

• Los artículos serán enviados una vez hayamos recibido el pago. Siéntase libre de recogerlo en persona.

Return Policy

Please bid only if you are interested in investing in this item.

• If the product arrives faulty or not as described, we'll exchange or refund the final price minus freight. We do not refund shipping costs. You are responsible for the return shipping plus insurance.

• You must notify us within 14 business days of any discrepancies and we will provide you an RMA number. No returns are accepted without an RMA and if more than 14 business days have gone by.

• The item must be in the same condition as it was shipped for a refund.

• Refunds are issued only for sales within the 48 contiguous states.

Si no encuentra el art culo seg n lo descrito puede devolverlo dentro de 14 días habiles para recibir el reembolso completo, excepto por los gastos de envío y manipulación.

Para recibir el reembolso, el artículo debe estar en las mismas condiciónes en la que se envió. No reembolsamos los gastos de envío. Los reembolsos son para ventas dentro de los 48 estados contiguos.

Debe notificarnos de cualquier discrepancia dentro de 14 días hábiles y le proporcionaremos un número RMA. No se aceptaran devoluciones sin un número RMA y si ya han pasado más de 14 días hábiles.

Disclaimers

The information provided above is to the best of our knowledge. If you have any questions ask us by utilizing the eBay response system before bidding.

Zgrum Medical assumes no responsibility for the proper use of this equipment.  If the buyer is to use this equipment for patient care and or diagnosis, it is the buyer's responsibility to have the proper licenses and certifications for use of this equipment.

It is the responsibility of the buyer to ensure that all equipment is thoroughly inspected and refurbished by qualified technicians before placing into patient use. We accept no liability for equipment once it has left our warehouse.

Regardless of the origin of the equipment, documentation provided or identification appearing upon the equipment, the equipment described and offered here is in no way certified for, recommended for, or offered for any specific use. The purchaser agrees that the seller shall not be held responsible or liable for any injuries or damages, whether incidental or consequential, associated in any way with the equipment. The purchaser, by bidding on this equipment, indicates their acknowledgment of, and agreement to the terms of this disclaimer. This unit comes with only what is seen in the picture.

As per eBay medical device policy we include the following:

"The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item."

Zgrum Medical no asume responsabilidad por el uso apropiado de este equipo. Si el comprador va a usar este equipo para atención al paciente y / o diagnóstico, es su responsabilidad tener las licencias y certificaciones para el uso de este equipo. Es altamente recomendado inspeccionar este equipo por su departamento de bio-medicina para el funcionamiento y seguridad antes de su uso real con un paciente.

Para cualquier pregunta, llámenos al 520 495-0391 en USA y si llama desde México, puede usar el teléfono en México D.F. 558 525-4158

For Any Questions, Please Contact Us:

USA: 520 495-0391 | MEXICO: 558 525-4158
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