DRAGDRIFT store lists items with the best descriptions possible, with accurate pictures and also quality control.
ALL items are in stock in our California warehouse store, we will process your order within 24 hours of receiving payment, Our malaysia based customer services will answer all your emails and enquiry within 10 working hours, we will do everything in our power to fix any issues that may arise.
We want to have repeat buyers who trust us, our goal is to keep a perfect feedback.You will have the most pleasant buying experience with us!
Normally it will takes between 4-5 business days after the item has been handed to the service point.But not including weekend and public holidays.
A recipient's signature is required upon delivered. Please ensure that there is a recipient to receive your package to avoid unnecessary delivery delay.
Tracking Information :
Once Goods collected by delivery agent, we will update you a tracking number, this should happen within 24 hours of auction end (obviously longer on weekends).
If you have not received a tracking number within 2 days of auction end email us immediately. we will try the best to solve it..but we will try to make it not happen at all..
We only accept PayPal and you can pay with your major credit card using PayPal. PayPal is the safest and most secure way for buyers and sellers to sell online and that is why we use it.
Please make sure the Ship-To address you Provided during checkout is correct and same as your PayPal confirmed address.In case,we noticed the address that you provided in ebay or paypal service is unable to sent the goods,our customer services will leave a message request for the other address.
we will process and fulfill your order once payment checkout is complete. Please take note you will not be able to include any additional purchase.
Refunds and Exchanges must contact us within 14 days of receiving item(s).You must contact Us before You Return Any Item.We must issue RETURN GOODS AUTHORIZATION number to be able to know who the parts belongs,so that we can refund to the correct.
Picture request may be required for claims regarding damages or wrong item(s) received
Return shipping is paid for by the buyer unless we approved to cover shipping.Exchanges may require additional shipping fee to ship out exchanged item(s).
Please allow up to 2-3 weeks handling time for returns to be processed before the item can be sent back to you.
Shipping fee is not refundable, unless wrong item(s) is received or shipped out.If for some reason you are not satisfied with what you bought send it back to us and we will refund the purchase price minus shipping costs.
If you have any questions regarding your purchase, please feel free to email us.
We strive to have 5 over 5 stars eBay Detail Seller Ratings, and your satisfaction is our top priority.So please let us know if you are not satisfied with any of our products or services before leaving neutral/negative feedback or open any disputes.
We are willing to find an amicable solution for you. Your 5 over 5 stars DSR will enable more buyers to enjoy our good quality and worth-buying products.If you have any special request, please email us
