About Us
Thank you for visiting Dwelli, where you will find unique solutions to the decor of your home, selected with style and unique taste.
We are committed to:
Selecting only the best products and ensuring the highest possible quality
Making it as easy as possible the purchase and payment processes
Helping you to find out effective and stylish products and solutions
Delivering anywhere in the world with speed and precision
Ensuring customer satisfaction and customer support
Payments
It is the safest method in the world and it provides a warranty service to the purchaser with immediate verification of the transaction and transparency guaranteed by ranked # 1 online payment. For each transaction executed with this method it will be sent a confirmation email from PayPal. The order amount is charged to your PayPal account at the time of order. In case of cancellation the amount will be refunded to the customer's PayPal account.Bank Transfer
Comfortable and safe, ideal for those who possess an active bank account with web services. Immediate shipment after verification of good occur transaction (CRO number).Cash on Delivery
Extra charge of 7% + 40% deposit with one of the methods listed above. Suitable for those who do not possess a bank account or do not intend to use online their card. You will pay directly to the courier upon delivery.Shipping and delivering ways
Shipments are sent by international courier (UPS, TNT, FedEx). An email with the tracking number of the shipment will be sent at the time of shipment. We have adopted all the tools and the necessary precautions because the service delivery takes place within the timeframe established by the shipment but we can not be responsible for delays caused by circumstances related by inefficiencies of the courier. It will still be in our interest to try to resolve any misunderstanding must be created for reasons beyond our reasonable control.The delivery time for the Italian islands become about 3/5 days. In any case we recommend that you consult the estimated time of handing over each item.
Terms and Conditions
The products purchased by the costumers are intented to follow the rules of guarantees and assistance regarding the sale of consumer goods.
:
- to be a consumer as intended by art. 3 of the Consumer Code;
- to be of age
- the supplied data for the execution of the Agreement are true and correct.
Warranty
All products sold by Dwelli are covered as required by law, by the manufacturer's standard warranty. To take advantage of this warranty, the customer must refer directly to the manufacturer and its direct service centers. The guarantee of 24 months under the DL 24/02 applies to products that present a lack of conformity, provided it is used correctly, respecting its intended use and as provided in the technical documentation. To use the warranty, the customer will keep the invoice or tax receipt that will receive with the purchased product or to the invoice that will be sent later. In any case, the customer must send the object of which relates the alleged non-compliance at the headquarters of Dwelli in Via Bari 2 in Conversano (BA). If, as a result of technical verification performed directly from the manufacturer, the defect does not be a lack of compliance in accordance with DL 24/02, the customer will be charged for any costs of verification and restoration required by the Authorized Service Provider, as well as shipping costs if incurred by Dwelli.
Iva Agevolata
Not available for non-italian citizens.