About Us
We are a business based in Basingstoke/Hampshire. We aim to beat all our competitors prices and offer great service. If the is anything you are unsure about just contact us and we will help. Keeping our customer happy is our priority.
We do all major brands of suspension kits and coilovers (GAZ, KW, WEITEC, TA TECHNIX, and much more) , for more information and prices please contact us.
Our Hotline: 01256 274118 (between 1pm-4pm)
Shipping
We export in some instances please contact us for delivery charges. Items will be dispatched within 24 hrs and delivered within 3-5 working days of payment clearance, most are despatched in 24 hours, unless the item is a special order.If the item is not in stock and will not be available for over 7 working days we will contact you. Payment must be received within 10 days of either the auction ending or ?Buy It Now? purchase date, if no payment is received, or contact has not been made
Terms / warranty
We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.
Warranty
We offer a Limited Warranty for our items (listed in the advert).
We allow bidders to return the unused item for a REFUND of item price (Shipping, handling and insurance fees are non refundable).
If Item is damaged or not working on arrival, please report the item to us within 7 days of receiving the defective product so we can issue a exchange. Please contact us to request a return authorization.
Please include your name, auction number, and reason for return in the email. All items returned must contain all original packaging materials.
Please carefully repack the item.
Items returned will be tested and if found defective, we will be shipped a new replacement unit immediately.
In the event that a suitable replacement is not available a refund will be issued.
Shipping, handling and insurance fees are non refundable.
If the item is not found defective or damaged, the item will be sent back to the buyer at buyer?s expense.
Items returned without our authorization will be refused and returned to the sender.
Buyer is responsible for All Return Postage and Shipping Charges.
Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable.
Returns
goods can be return to us only if they found to be faulty, they should be report to us with in the warranty period listed above. the customer has to pay the return postage cost, or we can arrange a pick up for pounds 25,- we dispatch item with utmost care and in reasonable packing, still if you find any box or package damage at the time of receiving from courier?s driver, please don?t sign it and don?t accept the parcel. our parts suppliers are of good quality and that is why we don?t get any complains with in warranty periods, still if you come across some problem, it will be subjected to inspection before reaching any conclusion of refund or replacement. ?inspection?, includes fitment report from garage, our experience tells us that the main reason of failure of any part involves ?diy? jobs, which are really not covered by any warranty, as mostly ?diy? jobs are not suitable by health and safety reasons coz of lack of proper equipment and workmanship. As part needs to be fitted in compliance with safety procedures. we are not responsible for any damages, labor, or subsequent problem in your vehicle. so please make sure before fitting any part supplied by us, that it is conforming to the standards to fit the purpose. still if you find any problem please write an email via ebay messages. we are very prompt in replying email ebay messages. we do all our listings with great care and having experience of the trade, but still we will not accept any liability for any damage, loss in any form like financial or what so ever. if you have received a wrong part means it doesn?t fit in your car or you don't need it for any reason, then you need to report to us within 7 days of purchase and return the part in original condition within 7 days of invoice, at your cost. we can arrange a pick up that will cost 25 pounds and will be deducted from the money we will be back to you. (in line with the ?distance selling act 2000? you have a 7 day cooling off period starting from the date of purchase). if you purchase a wrong part or you don?t need the part when you received, there will be a deduction of 35% of the money you paid for restocking, labor, fees or if you return the item after 7 days of purchase then it will be subjected to approval for refund, must confirm before sending the item. also you have to pay the transport that we have paid to get the item to you. even when the parcel is sold with hree postage. the postage will be depending on the county. for uk mainland parcel until 15kg is 15 pounds, from 16-30 kg its 22 pounds. all products must be returned to our supplier warehouse in Belgium please ask for authorization code and address before sending any item. Once we receive the item back in stock in ?original condition?; it will go for approval for refund which will take 5-10 working days. the car details or any part number (if) shown in the listing are just for reference and they are the property of the manufacturer who owns. Acceptance of terms & conditions *** in case you find any problem or difficulty, please must contact us before leaving any feedback, otherwise it will be reported to ebay *** please make sure you accept our terms and conditions listed above before purchase, as these are logical and user friendly