Once payment has cleared your item will be shipped within 48 hours by the service listed under "P&P", although I do aim to get most items sent within 24 hours. Please email for other postage options if required.
I do not post items at weekends.
International mail will be sent by standard Airmail, unless requests are made at the end of bidding for Airsure or International Signed For, which will be charged extra.
International mail is dispatched twice weekly, on Mondays and Thursdays only, so please ensure your payments are made as close to those days as possible to avoid delay.
Returns Policy
Items are quality checked before listing and again before dispatch so should reach you in perfect condition, unless a fault is mentioned in the description. However, on rare occasions, a fault might escape my notice. Should this happen, a full refund will be given including all p&p costs incurred by the buyer.
I believe in good customer care and can understand that sometimes an item may not be quite what you expected or may not fit properly, so to take this into account a refund is available. Postage under these circumstances is non-refundable and the item(s) must be returned at you own cost.
Returns will only be accepted if the buyer notifies me within 3 days of receipt of item so that I can authorise the return. The item must then be returned within 14 days of receipt to the address on the packing slip. The slip must be included in the package with a brief explanation of requirement. Failure to do this will result in a delay of refund. The item must be returned in a clean, unworn condition and must be free of odours including perfume and smoke. Please obtain Proof of Posting.
VAT
I operate a VAT registered business and VAT at 20% is already included in the price of each item.
VAT Registration Number: 891 8104 09
