Girls Kids Parka Fleece Jacket Trench Winter Autumn Coat Hooded Faux Fur 7-13yrs

Payments

We only accept payments via paypal, please pay immediately once item is purchased to ensure a efficient delivery of item. In the event of non payment received, a complaint will be filed to eBay.

Shipping

We aim to dispatch all items within 24 hours of payment receiving and aim to have all items delivered to buyers within 5 working days. We currently offer Royal mail delivery on all our domestic orders. For international orders we offer Royal Mail for delivery and aim to deliver the items to buyers within 10 to 15 working days It's depend on region . Please note, working days do not include Bank holidays and weekends.

Return Policy

We Currently offer 7 days money back guarantee on the condition that items are returned are unworn with tags. We will happily exchange item(s) for other colours or sizes however buyer will have to pay postage cost.

Please note: We do not offer refund or exchange on items that have been worn by the customer or have been damaged by the customer.

If in the extreme situation the item you received is damaged, defective or incorrect then we will offer a full refund including reimbursement of postage. When returning items, please use Royal mail recorded and leave a note inside with your ebay ID. We cannot accept responsibility for items lost when returning.

Feedback

We aim to give all our customers a first class, efficient service and provide high quality products. If you are unhappy with your purchase please contact us prior to leaving negative feedback. Our customer service advisors aim to resolve all issues within 24 hours to your satisfaction

Please Note

WE WILL REPLY YOUR EMAIL WITHIN 24 HOUR

AND

WE ARE OPEN SUNDAY TO FRIDAY