OUR COMPANY:

PREMIUM RECYCLED PARTS SPECIALISE IN SUPPLYING GENUINE USED PARTS FOR YOUR BMW OR MINI. IF YOU ARE UNSURE THAT A PART IS CORRECT FOR YOUR CAR, PLEASE CONTACT US AS WE HAVE THE ABILITY TO ACCURATELY CHECK COMPATIBILITY FOR YOU, WE JUST NEED YOUR REGISTRATION OR VIN NUMBER. WE WILL ALWAYS DEAL WITH YOUR QUESTIONS QUICKLY.

OUR AIM:

WE WANT ALL OUR CUSTOMERS TO BE HAPPY, SO WE DO OUR BEST TO DESCRIBE OUR ITEMS ACCURATELY AND PROVIDE DETAILED PHOTOS OF THE ITEM THAT YOU ARE PURCHASING. WE ALSO TEST OUR ITEMS BEFORE DISPATCH WHEREVER POSSIBLE. IF WE ARE NOT CONFIDENT THAT THE ITEM IS FIT FOR PURPOSE WE WILL NOT SEND IT, AND BE HONEST ENOUGH TO INFORM YOU OF THAT.

IF AN ITEM WE HAVE SUPPLIED IS FOUND TO BE FAULTY, PLEASE CONTACT US INITIALLY SO THAT WE CAN RESOLVE THE SITUATION IN A FRIENDLY MANNER.

SHIPPING:

UK - WE OFFER FREE POSTAGE ON THE VAST MAJORITY OF OUR ITEMS FOR A FULLY TRACKED 3 - 5 WORKING DAY SERVICE, AS WELL AS AN EXPRESS POSTAGE OPTION FOR GUARANTEED NEXT DAY DELIVERY FOR £6.99, ALTHOUGH ITEMS MUST BE BOUGHT AND PAID FOR BY 1PM TO QUALIFY FOR SAME DAY DISPATCH. WE KNOW OUR CUSTOMERS LEAD BUSY LIVES SO AS WELL AS DELIVERING ITEMS TO THE DOOR, WE CAN ALSO PROVIDE THE OPTION OF LEAVING ITEMS IN A 'SAFE PLACE/WITH A NEIGHBOUR'. IF THAT HELPS, PLEASE INFORM US WHEN YOU PURCHASE THE ITEM. WE CAN ALSO SEND ITEMS TO YOUR LOCAL 'ACCESS POINT' WHICH TEND TO BE PARTAKING LOCAL CONVENIENCE STORES. CONTACT US AND WE WILL PROVIDE THE LOCATION MOST SUITABLE FOR YOU WHETHER IT BE NEAR TO YOUR HOME OR WORKPLACE.

INTERNATIONAL - WE CAN SHIP THE MAJORITY OF OUR ITEMS GLOBALLY. IF YOUR COUNTRY DOESN'T APPEAR ON OUR LIST, CONTACT US AND WE WILL SUPPLY YOU WITH A COMPETITIVE QUOTE

SURCHARGES - EXPRESS DELIVERY WILL USUALLY INCUR AN EXTRA CHARGE IF YOUR LOCATION IS THE HIGHLANDS OR ISLANDS OF THE UK. THIS WILL ALSO APPLY TO THE ISLANDS OF EUROPE. CONTACT US FOR MORE INFORMATION.

RESTRICTIONS - WE DO NOT SHIP BONNETS OR BOOT LIDS DUE TO THEIR FRAGILE NATURE. WE WILL SHIP OTHER BODY PANELS BUT PLEASE BE AWARE THAT COURIERS DO NOT COVER THESE ITEMS FOR DAMAGE, SO WE CANNOT COMPENSATE ANY BUYER IF DAMAGE DOES OCCUR. ONLY BUY THESE ITEMS IF YOU ACCEPT THAT RISK OR ARE COLLECTING. WE ENDEAVOUR TO PACKAGE FRAGILE ITEMS TO MINIMIZE ANY RISK OF DAMAGE.

DAMAGES - ONLY SIGN FOR AN ITEM IF YOU ARE HAPPY THAT THE ITEM IS NOT DAMAGED, ALL COURIERS SHOULD ALLOW YOU TO DO THIS.

FEEDBACK:

IF YOU ARE HAPPY WITH THE ITEM YOU RECEIVE, LEAVE POSITIVE FEEDBACK AND LET EVERYBODY ELSE KNOW.