We only accept PayPal as a method of payment.

Orders are dispatched the next working day after the order has been placed.

Delivery via Hermes is on a 3-5 day service. Require your order quicker? We do offer a Next Working Day Service via ParcelForce 24. Please select at checkout.

PLEASE NOTE: Saturday, Sunday and Bank Holidays are not working days.

Require delivery outside of the UK? Please contact us via eBay Messaging Service or email sales@wallpaperoutlet.co.uk, stating the product and the amount of rolls required and we will get back to you with an accurate shipping quote.

All taxes, customs, and duty fees for internationally sent items are the responsibility of the buyer. Unfortunately, we can not mark as gift or lower the value for international shipments.

We reserve the right to change the shipping carrier you picked in the checkout as long as you receive item in same or less shipping time.

Large wallpaper samples are available on request from £2.00 each. Wallpaper samples will be 64 centimetres in length. Email us at sales@wallpaperoutlet.co.uk to order samples.

PLEASE NOTE: Wallpaper samples will be folded and dispatched in an envelope via Royal Mail.

Always read and adhere to the manufacturers labels for instruction.

Please do not book a decorator/installer until you have the complete order and products has been checked for damage and faults. We will not be responsible for any fees occurred if the order is delayed or damaged by courier or product is faulty.

We will not be able to deal with any faulty or damaged products once the product has been used, hung or installed.

If the product is faulty please contact us within 7 days of receiving the order.

In all cases labels and packaging should not be disposed of. If there is a fault with the product the manufacturer may require labels and fault samples as evidence.