Shopping: - Item listings should be read thoroughly before deciding to purchase.
- By purchasing this listing or any other listing in the Excalibur Comics shop, you agree to all of the shop's terms, as well as the terms of use outlined by eBay.
- If you have a question about a listing or one of the shop's terms, please feel free to "Contact the Shop" to receive additional details before you make a purchase.
- We want you to have a positive shopping experience, so please contact the shop before leaving negative feedback in hopes that we can resolve any issues that you might have encountered.
Payments: - The shop accepts PayPal payments ONLY.
- For purchases made by NY residents/shipping to NY: These orders must be charged the current NY sales tax rate. (See "Payment and Shipping" Tab for current NY tax rate details.)
- Payments of all items should be made within 4 days of purchase via PayPal.
- If additional time is needed, please contact the shop to request an extended deadline to avoid having an unpaid item case opened.
- If payment is not received within the aforementioned time period, an unpaid item case will automatically be opened. At which point, you will have 4 additional days to complete payment before the order is canceled and an unpaid item is recorded on your eBay account.
Shipping:- FREE US Shipping is available for many of the items found in the Excalibur Comics Shop.
- For items with a listed shipping cost, customers are welcome to add multiple items from the shop to their cart to enjoy a combined shipping rate. Or if multiple items were purchased but not paid for, the customer can "Request a Total" from the seller to receive the combined shipping rate.
- Worldwide shipping is available via USPS. All International shipping rates are calculated by destination and weight of package.
- Priority Mail Service Upgrades are available on most listings for both US and International destinations at low flat rates! Express Mail quotes can be provided at the customer’s request.
- The shop can ONLY ship your item(s) to the address included on the eBay Order Invoice. Please make sure your address is correct PRIOR to completing checkout as it cannot be changed after the order is placed.
- If the package is shipped to an address on the Order Invoice that is revealed to be incorrect after it is shipped, the shop is not responsible for this error. Customers will be provided with instructions on how to contact the US Post Office to possibly have the packaged rerouted to the correct address. If the package cannot be rerouted and it is returned to the shop – we can resend the package to the correct address at the customer’s expense, or issue a refund for the purchase price of the merchandise only.
- Orders usually ship the next business day after payment is received.
- All items are checked for quality assurance before being carefully packed, and all comics will ship bagged + boarded in a stay flat mailer.
- The Estimated Delivery Date given is only an estimated window, please understand that due to circumstances beyond our control, occasionally the Post Office can experience delays when processing mail. The shop has no control over the delivery time once the package is submitted to the US Post Office.
- Default USPS Tracking Service Numbers are provided for all US packages and select International packages to the following countries: Australia, Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain, Israel, Netherlands, New Zealand, Spain, and Switzerland.
- If your package is going to a country other than those on the aforementioned list, the package cannot be tracked once it leaves the US, and the shop will not be held responsible for items lost in shipping.
- International orders are subject to customs restrictions that vary by country. Customs can cause additional delays in delivery and/or may charge additional fees that the shop cannot be responsible for.
Returns: - Returns are accepted within 30 days of receiving the item.
- Please contact the shop to begin the return process, including all pertinent information regarding the return in your message. (i.e. eBay Item #, Reason for return, etc.)
- In the event that the item is defective/damaged or an incorrect item was sent in error other than what the customer purchased:
* Customer is asked to return the merchandise for a full refund, including return shipping costs.
* All returned merchandise MUST be returned to the shop via USPS First Class Mail ONLY! The only exception is for items that cannot be shipped via USPS First Class Mail due to weight/size restrictions.
* If the customer returns the package using a different shipping service other than what was instructed, shop will only refund what the cost of First Class shipping!
- In the event that the item is no longer wanted or the customer is unsatisfied with the item, but it was accurately described in the listing:
* Customer is responsible for returning the unwanted item in the exact condition it was received in.
* If the item was a brand new, unopened item and the customer opened/damaged the packaging, these items are no longer eligible for returns.
* Customer MUST pay return shipping cost.
* Customer is provided a money-back refund for the purchase price of the item ONLY, upon receipt of the returned merchandise. Both original and return shipping costs will NOT be refunded the customer.
*Please review the "Payment and Shipping" Tab for additional details and shop policies.* |
