Returns
Buying with COMC means Satisfaction Guaranteed!
We offer a safe place for people to buy cards without having to worry about getting a bum deal. Before we list cards consigned to COMC, we:
-Decline counterfeit cards
-Provide condition notes for modern cards if they are in less than Near Mint-Mint condition
-Provide condition ranges for vintage cards into the ranges of Poor, Poor to Fair, and Good to VG/EX; cards without a condition range are in EX or better condition unless noted
-Note any card that appears to be altered
-Scan the front and back of every consigned card; stock images are used in some cases and are noted as such
If you are ever unsatisfied with a card you receive from COMC, let us know and return your purchase, postmarked within 30 days of receipt, and we will issue a full refund. We do not charge restocking fees.
Because we provide actual images of the front and back of each consigned item listed for sale, we encourage you to view the 4x zoomed image of the item to verify its condition prior to purchase, avoiding you the hassle of requesting a return.
All returns will be inspected before we issue your refund. Returns must be accompanied by the original packaging and the Return Packing Slip. Refunds will be issued for the purchase price of the item(s) returned. We recommend you insure the item when shipping. All return packages must be shipped using a service that tracks packages, such as FedEx, UPS or USPS (ask for services that have tracking options). Shipping Costs are nonrefundable unless the error lies with how the item was listed. We cannot assume responsibility for lost shipments.
All returns should be sent to:
COMC
C/O - Returns
6727 - 185th Ave NE
Redmond, WA 98052
United States
Please allow a minimum of 6 business days for us to receive, process your return, and issue a refund. You will be notified once we've processed the returned item(s). Refunds are issued in the same form of payment as the original purchase.
Exchanges:
COMC does not offer an exchange policy at this time. Instead, we ask that you purchase the new item and return the unwanted item. You may return a product within 30 days of receiving your item. Please see our Return Policy above.