Terms & Conditions
Seller Info
No Worries eBay Sales- Certified Technician on Staff
- Buyer is welcome to inspect & test drive equipment, prior to purchase
- Package discounts on multi item purchases
- We have availability to NEW Restaurant Equipment as well!
- If you don't see what you are looking for call us and we will try to locate it.
Services For Our Local Customers- Business Liquidation Services
- eBay Consignment Sales
- Equipment Repair Service
Warehouse Outlet - Free Local Pick Up- Open To The Public for Equipment Inspection
- Monday - Friday 8 - 5 pm or by Appointment
Your Purchase
CUSTOMER SATISFACTION: As
a small business, we really do appreciate your purchase! If you are not
completely satisfied; please give Nicole a call and the opportunity to
make things right.
INSPECTION: Buyers
are welcome to come and inspect any item prior to purchase or request a
copy of the Inspection Report. With advance notice; we'll even move the
equipment to our Test Center and hook it up, so you can see it
operating. We run test every piece of equipment (unless specified)
before shipping and find it to perform the manufacturer's intended
function
ITEM AS DESCRIBED: All
shipments are tested, then inspected and photographed, prior to leaving
our warehouse, to make sure the item is "as described" and in good
working order. Information given about the equipment is accurate to the
best of our knowledge.
EQUIPMENT CONDITION: Used
equipment is just that, it is an assembly of aging components that has
been cleaned, inspected, perhaps painted, and had required repairs
performed to make the piece of equipment functional and reasonably
attractive. All items are sold as pictured, if you do not see it in the
pictures do not assume that it is included. Each piece has been cleaned
for cosmetic appearance, further cleaning may need to been done before
installation.
WARRANTIES: All sales are sold "As-Is." If you call us to discuss an issue we may be able to issue a 30 day parts only warranty.
RETURNS/REFUNDS: If
you are not happy with your purchase and we are unable to make things
right, then we will accept a return under these specific conditions- If
returns are necessary, buyer will be requires to pay all return
shipping fees and a 20% restocking fee on returns other than Item not as
Described.
- The buyer can refuse to accept the shipment, if they believe item is "NOT AS DESCRIBED" or damaged in shipping.
- We cannot accept returns, after the item is accepted, taken off the pallet or installed.
- Buyer is responsible for return shipping costs
- Please contact us for a "Return Authorization"
- Refunds
will be issued once the item is received back, in the same condition,
with no damages incurred while the buyer has possession, to include
accidents or improper installation.
Questions or Concerns! Call Nicole 319-327-1575
Payment
TAX - Sales Tax for Iowa residents Customer Pick-ups. No exceptions!
PAYMENTS:- Payment is expected within 72 hours of auction end unless you notify us prior to placing bids or offers.
- Payment can be made through PayPal.
- Payment can be made with Visa, Master Card or Discover over the phone by calling 319-327-1575
- Payment can be made by mail with check; there will be a minimum of 5 business day waiting period for clearing on all checks.
- Items will only be shipped upon confirmation of funds.
- Local
pickup is also available - Payment can be made by Cash or Credit Card
(No Checks) -You must notify us that this is how you are paying so that
we do not file a non-paying bidder case.
- We reserve the right to end an auction early in the event of a local sale.
Shipping Options
YOU MUST PROVIDE US WITH ALL OF THE FOLLOWING:- Complete shipping address including business name.
- A contact person and phone number for delivery.
- You must specify if address is commercial or residential.
- Most
equipment is shipped on a pallet. We need to know if you need a
liftgate for delivery or if you have a dock or way of unloading.
- We ship within 1-3 business days of confirmed funds unless otherwise noted in listing.
RATES:- Freight Shipping to Continental 48 States
- Please call 319-327-1575 for all other shipping questions.
Arrival & Inspection
Buyer ... Please Read Carefully!!
BUYER RESPONSIBILITIES: When
your purchase arrives; you need to unpack and check the shipment for
any concealed damages, immediately upon arrival, before signing and
accepting the shipment from the delivery/freight driver. If there is any
damage, then the buyer MUST make a detailed note on the truck driver's
invoice, noting specifically the damages he finds. In the event the item
is damaged beyond repair, the buyer needs to refuse to accept the
shipment. The damaged shipment is then returned to us and we will credit
your account in full once the insurance claim is completed, if you have
completed the necessary freight company's paperwork, at the time of
delivery. - Item Not As Described: When
your purchase arrives and you unwrap it, if you believe the item is not
as described, you have the right to refuse the shipment. The item is
then returned to us for a refund. Please review the specific Terms &
Conditions above: Returns/Refunds
INSURANCE: Every
shipment is insured for the purchase price. Buyers can file a claim by
submitting related pictures and with a copy of Shippers Invoice
detailing the damages.
LIMITATIONS:
1
Failure to Write Down Damages On The Shipping Invoice: Please note we
cannot file for an insurance claim that is reported to us after the
shipping company's invoice has been signed and the buyer accepts the
shipment. Always inspect for concealed damage prior to signing
2.
Refrigerated Equipment - During shipping or moving of refrigerated
equipment, the Freon gas lines can come loose from rattling and the
refrigerant can leak out. This issue is beyond our control. We can’t
guarantee against this problem, nor will we cover the repairs and we
can’t accept a return for this reason.
Thanks For Shopping With Us!