On the rare occasion that items are damaged in the post, please contact me on receipt of item. I will need photo evidence of the damage or the fault, in order for the issue to be resolved.
I cannot accept returns on opened items, as they are not re-sellable
Return postage cannot be paid for items returned, except where an item is faulty, in some cases a prepaid postage label is sent to you to return the goods.
Positive feedback is important
Please email me first with any query before leaving negative feedback. All problems can be resolved. Human error can occasionally occur, as can issues with Royal Mail which are out of my control once I have posted your order. All enquiries will be resolved for you.
If you need to return an item, return address is - Unit 8, Mount Pleasant Workshops, Offwell, Honiton, Devon, EX14 9RP
