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The payment of the purchased products and their shipping and packaging must be made by the customer no later than 7 business days of auction closing. I offer the possibility to choose between the following payment methods:
Bank Transfer / Post
Payment can be made at any bank, post office or home banking. You will receive within a few hours from the completion of checkout the casual and the bank needed.
The average time for accreditation is 1/3 working days. Faster if you choose the fixed exchange with daily operation.
credit card through PayPal
The payment is on-line. It must be registered or provide a valid credit card number.
Other means of payment
Other means of payment (money order, cash payment on collection at the Rome office) are taken into consideration from time to time.
COD (not available abroad. Not available outside Italy)
The cash on delivery (payment to the courier upon delivery, in cash or by check) is an additional charge of 5 Euros. To request payment mark is necessary to confirm the address, complete with the recipient, and send a valid telephone number.
Warning: after 7 days from the date of sale and in the absence of payment and / or communications from the user object will be relisted and buyer reported to Ebay as non paying.
In the event of setbacks, therefore please contact us.
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Orders will be processed within 24/48 h after receipt of payment delivery in 24h (Sicily, Sardinia, Calabria, small towns and smaller islands the delivery could take longer than 24h / 48h)
Costi di spedizione
EURO 7,50 -> Express Courier (1 days, trackable)
The shipping cost of each additional item is EURO 0,00
Insurance
The additional cost for insurance is EURO 3,00 .
The insurance provides full coverage of the value of products purchased in case of loss or damage during the transport phase.
CONSEGNA
Delivery of the products will take place at the address provided by the purchaser exclusively in the days and working hours. In order to achieve a more rapid and timely delivery, it is recommended to provide accurate and complete information (addressee, full address, telephone number) for an unequivocal identification of the final destination of the products.
The couriers are not authorized to carry out preventive calls nor can handle requests for deliveries to particular times.
direct delivery
E 'can, by appointment, in our warehouse in Rome. Contact us for full details.
anonymous packing
The packages that we prepare for you are lined with anonymous or use neutral paper packaging cartons
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I won an auction and / or a buy now how do I proceed?
To complete your order simply run the checkout process, which will allow you to choose the mode of payment and provide the address for delivery of the product purchased. Completed the checkout you will receive within a few hours an e-mail with a summary of the order and the necessary data to make the payment.
I want to buy more than one item, how much I pay for shipping and how do I get one total?
The total of shipping charges is 7.50 euro, although more than one item purchases (valid for shipments to Italy).
You must make your purchases normally and separately, asking for a total at the end of all your purchases.
If you want you can pay in one time, directly with Paypal, which will automatically calculate the correct total. Because Paypal will automatically calculate the correct total is only necessary to send one payment for all items together.
If by mistake you pay separately the items will send as soon as the refund of overpaid shipping.
NB The checkout procedure must be performed at the end of all your purchases.
How can I purchase without waiting for the auction has ended?
At our Ebay Store you can make purchases in the "Buy Now" mode without having to wait for the expiry of the listings.
How to make payment?
Once the checkout process you will be contacted within a few hours and you will receive an email containing the data necessary for the payment of the purchased products.
I made the payment. When does it ship?
Delivery is by courier within 24/48 h after receipt of payment (Monday to Friday). To despatch will receive an email notification. The courier will send you the tracking number to track the package and follow the path.
Delivery is scheduled for 24/48 h. Deliveries in Calabria, Sicily, Sardinia, small towns and smaller islands, may require additional 24/48 h.
And 'possible to withdraw the products purchased directly?
E 'can, by appointment, in our warehouse in Rome. Contact us for full details.
And 'possible to insure the shipment?
The shipments are not insured, basic.
The insurance of shipping costs 3,00 EUR
How can I contact you?
We are open Monday to Friday from 8.45 to 13 and from 14 to 17.45 .
You can contact us by phone at 068818663 or via the ebay messaging, by clicking the link at the bottom left "Ask a question".
I received the item, but I would replace it or make it. It's possible?
Of all products we are guaranteed the right of withdrawal. so you can, within 14 days of delivery (instead of the 10 guaranteed by law) to return the item for a refund (excluding shipping charges).
I received a damaged, defective product, different from the picture?
All products are new and guaranteed, so contact us as soon as possible, preferably via the ebay messaging (by clicking on the link on the left "Ask a Question"), Giving us all the details (type of defect or, if you received a different product, communicating the product code received).
We ricontattaremo you as soon as possible to replace the boss or to find the best solution.
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