If you have any questions
about this item then please contact me either via eBay or email me directly on
cheryl@tdi-plc.com. I do my best to deal with all enquiries as quickly
possible.
TERMS
AND CONDITIONS
All
items are described to the best of my ability. If I have described an
item incorrectly, then please contact me immediately to discuss your options.
Please be sure that the item is exactly what you require before bidding, as
mistakes cannot be rectified once the item/items have been dispatched. If you
have won an item through negligence or the inability to understand an items
description, then it is your responsibility to re-auction the goods
accordingly.
Returns
are accepted provided notification has been received within 14 days of the
item being received and faulty (all items are checked prior to despatch). This
however does not include damage caused by the post office / courier service.
The buyer will be responsible for the return postage and if item is not
returned then a replacement will not be sent (providing a replacement is
available).
I
take great pride and care in packaging all products, but I cannot be held
responsible for the Post office / courier service causing delays in delivery or
losing parcels. I always have a receipt for proof of posting and will send
this to anyone who wishes to make a claim for compensation to the post
office / courier service for any items that are lost or damaged.
DESPATCH TIMES
On
receipt of payment all items are despatched as soon as possible. However
please allow time for cheques to clear (approx 5-7 days), please note that
e-cheques are the same as a bank cheque (5-7 days).
Please
see my feedback to show my track record. You will see that I give 100%
commitment to ensuring that products are received as quickly
as possible and that the eBay transaction is a pleasant experience
for both parties. I hope that you will enjoy your purchase and come back
for more.