Testimonials



Want to Know the Secret to Clearing Your Acne & Having Amazing Skin?

Epidermx II for acne scars stretch mark removal Imagine... if your acne and scars could be dramatically reduced, if your skin looked clear, fresh and acne-free...

Imagine hearing the compliments from your friends...

Imagine your skin feeling as smooth as glass...

And in just 30 seconds a day*...!

Impossible?...





Not according to these people!...


I've been using this item for some time now and it has worked wonders on my face!
Joanne, UK


 I am a purchaser of [your products] and find it is very rewarding. I have always battled with acne scars and tired looking skin, being afro-carribean i have found it hard to find products that compliment my skin but, now i have and i am loving it, my mum is loving it and also my sister. I  have just started to use it with moderation on my daughter who has acne (early teens), It has transformed mine and my daughters confidence. we are all loving it so much that we want to give our entire body these wonderful treatments.
Thank you.
V Hinds, UK


Thank you so much.  In just a few days my skin has improved dramatically. I have had moderate acne for 26 years. I have taken antibiotics for 22 years I am still on them in fact. I am now hoping to cut down on them as soon as possible. [...] Thanks to your product I hope I have found an answer.
Helen M, Northampton, UK


Before Epidermx II                                                           After Epidermx II
Acné Antes del Tratamiento 2 Acné Después del Tratamiento 2




Thank you so much for the trial size, which i got 2day. I was so impressed with this cream that i am buying the full set. My skin after one use looks & feels AMAZING! This is the best cream i've ever bought & it's well worth the money! Thank you so much for giving me beautiful skin.. I will be back for more. Many thanks & kind regards." Veronica S., UK


"Before I was using epidermix I was starting to show a little breakout on my forehead having spent so much money on medications and treatments for acne some were really good but would then stop working for me or dry my skin out. As soon as I started using your product I noticed the difference where if there was a spot appearing it would not be forming but I could see the Epidermix actually removing the dead skin and making it look really less noticeable. Even now when I feel one coming on i use the Epidermix and wow its reduced, I no longer suffer from acne like I used to thanks to [..] your product I really can't thank you enough.
I shall try to send in some pics with before and after pics, my friends are constantly asking me what I use as my skin is so clear and I tell them about your product and they all want me to purchase a jar for them which I shall be doing very soon.
many thanks and keep up the great work, its a marvellous product.
Best Wishes,"  Saima, UK



               Before Epidermx II                        Just 5 days after daily use of Epidermx II 
Acne Before treatmentAcne before treatment


"I have been plagued with adult acne for it seems forever. I have tried so many things over the past several years but nothing has been great. Epidermx II has really helped clear up my skin and my skin looks great!" Sheila D. VA, USA


"Just wanted to let you know how much I love the new products. I didn't think the new Epidermx could be any better than the old Epidermx. But lo and behold, my acne scars are less noticeable than they were! I am also noticing the lines under my eyes fading and all this has happened in 2 weeks!" Janice C. TX, USA


"The Epidermx II has made a huge difference in my skin in a week! I work in cosmetics and I have had dreadful problems with foundations breaking me out, so I think I have tried almost every skincare product out there - a lot of very pricey ones and I don't think anything has made such a difference so quickly! I am amazed! I can't stop telling everyone about it!" Kat P. WA, USA


I am 20 years old and have suffered with cystic acne for 7 years - the dermatologist has had me on several systems - nothing of which has worked - it is genetic - my dad and brother did too - it is embarassing - painful and humiliating to walk around with nasty cystic boils on my face, to have scars, to not feel comfortable going swimming in the summertime because I have to go without a shirt and the worst ones are on my back - I would try anything that might help and have - last year the doctors put me on Accutane - and it is the only thing that seemed to decrease the breakouts – then they wouldn't renew my prescription - I was nervous - I thought oh no - I'm going to breakout bad again -- Then a friend let me use some of the EpiDermxII Cream- she didn't see me for 2 weeks - and she cried when she did - You see - this is what has happened to me - For the first time in 7 years I have had 2 little breakouts in 2 weeks - no cystic breakouts and amazingly - the pitts and scars are smoothing out - my skin has never looked like this - and I am smiling!! Thank you!! Mark D.


After 4 weeks my scars have faded over 50%. Better than the real thing! Jackie S.


My daughter has been on medication for her cystic acne and I just want you to know that your product is the only thing that has worked!  She uses it every day – and her skin has really cleared up! Thank you, Jenn


I have died and gone to clear skin heaven! I have adult cystic acne and psoriasis.  Already I am seeing incredible results!  My cheekbone area is nearly clear!  Thank you! Pat B. MA, USA


I have suffered from moderate adult acne and nothing stops the breakouts – except your products! After 3 days straight and my skin started clearing up  - Thank you for making me beautiful again!
G.H.



I know it's been a little while since I spoke with you… I'm out of my little jars of GOLD!!! I wanted to tell you I have a daughter who will be 19yrs. old in April. Her face is badly scarred from acne, plus she still breaks out. So I told her to try the cream...the difference is absolutely amazing!!!!!! By the time her birthday gets here I really feel she will look fabulous! Her skin is really responding to the cream...face is really smoothing out and the color is more even and the scars are going away and she only used it for about two weeks so far! In her case do you think it would be ok if she used it everyday for 2 to 3 minutes?? I can not thank you enough for this cream. You are truly a blessing in our lives and I know you are a blessing in many, many others lives. Again thank you so much for everything you have done for me and my daughter. You’re a God send.
4 weeks later: I am going to try to find a picture of my daughter. Please give me a little time...she hated having her picture taken because of her acne, so I'll have to hunt for one. My hubby is so amazed with her complexion...he was just commenting about her face the other nite and saying how great it looks!
Sherri Rummel


Hi!  I have got to tell you I've been using the cream for about a week now and I must tell you it is the most fantastic skin product that I have ever purchased!  My skin is awful, very oily, blackheads, whiteheads, large pores, the only good thing about having oily skin is I don’t have any wrinkles!   As I applied the product in small circular motions I SAW the blackheads lift right out! This is DYNAMITE!  I cannot tell you how excited and amazed I was as I worked it on my skin!  I am so pumped up about this I can't sleep!
Jo C., Las Vegas



Those are just some of our Testimonials from thousands!


And that's just on your acne - see our Before & after photos page and Testimonials page to see what else it can do for you!



Used and Recommended by Plastic Surgeons
We have a group of Plastic Surgeons in Southern California who use and sell multiple high-end skin care lines.
They actually use the EpidermxII
TM on their own patients as a skin prep - They told us this is the best skin care line they have ever used!





This Hollywood actor agrees!



"I love it! My skin has never looked better...fresh, alive and rested! I am addicted! Thank you!"

Gregory Zarian
Actor of TV and Movies, Wilhelmina Models
TV:"Julius" of General Hospital, America's Next Top Model, Nip/Tuck, V.I.P., The O.C., Bromance...
Movies: The Man in the Iron Mask, Helping Hands, Four Steps...





Just think...How much more confident would YOU be with clear looking skin?



 

So What is this Epidermx II TM cream?

...Used by Plastic Surgeons, Dermatologists, Naturopaths and Estheticians,
as well as Models, Actors, Agents, Makeup artists  & Newscasters with top world companies such as:
Ford, Elite, & Wilhelmina Models, Womens, CBS, ABC and Fox News...   

There is a reason why...
These Products Perform!

Epidermx II microdermabrasion pro-treatment TM   30ml (1 oz.)
THE ULTIMATE IN HOME MICRODERMABRASION CREAMS TM, AND ALL NATURAL



Epidermx II Microdermabrasion pro-treatment creamEpidermx II is the ultimate in home microdermabrasion creams! Many thought the original Epidermx was incredible but Epidermx II is even better!
Made with pure fused medical-grade corundum crystals (the same base crystal as sapphires and rubies!), it is all natural and made with the purest, carefully selected organic and natural plant extracts.  A nightly 30 second scrub is all you need to clear your pores and massage away the hardened dull skin cells & surface impurities which can aggravate skin problems like acne  and can make your skin look dull and tired. This quick scrub encourages the production of collagen and elastin and reveals gorgeous, glowing, fresh new skin cells.
No more lengthy massaging, and no messy or expensive gimmicky machines needed!
Users of Epidermx II have experienced superb results on acne, acne scars, blackheads, aging skin, lines, scarring, stretch marks, rosacea, eczema, dry skin, oily skin and more!
Plastic surgeons in California are raving about the results on their patients' skin with this product and queuing up to buy it for use in their practices! 
They say this revolutionary product also prepares the skin so that up to 50% more of our nourishing new award-winning follow-up products can be properly absorbed.
Read on for details of how Epidermx II works to improve your skin.

 No one serious about their skin care should be without this!




I am a model with Wihelmina – all of us just love your EpidermxII!  Lauren E. LA, California


lllllllllllllllllllllllllllllllllllllllllllllllllllll
The NaturDerm promiseTM:
 
 The Best of Science & Nature                                  
NO silicones
 NO parabens
 NO excess preservatives
 NO synthetic waxes
NO petrochemicals
 NO mineral oil
 NO paraffin
 NO cheap fillers
 NO artifical colours
 NO artificial fragrance
 NO animal testing
 NO animal by-products
 NO harsh chemicals
 NO phenoxyethanol
 NO glycols
 NO SLS or ALS
 NO GM ingredients
 NO myristates
 NO pthalates

NO nasties!!



Warning Sign!Beware of Poor Imitations!
Epidermx II
TM microdermabrasion pro-treatment TM has been developed and refined since 2000 to achieve its ultimate performance.  It is the premier original natural home microdermabrasion cream and is manufactured to the highest possible standards, with the best quality preservative-free and certified organic ingredients. 
It is also concentrated so you only need a tiny amount per use, reducing packaging and transport emissions.
Epidermx II TM is the real article! 
Don't settle for an inferior product bulked out with cheap ingredients just to make it look like you get more.
Epidermx IITM
has a genuine, verifiable & proven track record over 8 years. We have thousands of 100% verifiable testimonials - see for yourself!
Use a lesser product at your own risk
.

Nothing Else smells like the luscious fresh natural scent of Epidermx II 
 

Nothing Else Performs Like Epidermx II TM.
Often Copied, Never Duplicated! TM



Always:
 Organic natural based TM

 Hypoallergenic
 Non-comedogenic
Hydrophilic balanced TM

 Preservative-free ingredients
 Microbiology tested
 Tamper-proof sealed
 Eco-friendly
 Minimal packaging
 Green Chemistry TM

Do your products pass the NaturDerm promise? TM





  Benefits of Epidermx II:

Removes top layers of dead skin & bacteria-laden debris that clogs your pores
 Helps to flatten and fade scars

 Bursting with nutrient rich essential oils and botanicals to nourish your skin
 Hydrophilic-balanced for product stability and mildness
 Lowers the surface tension of your skin to maximize results
 Natural skin lightener, helps to fade uneven pigment, blemishes and scars into normal skin tone
 Reveals healthy younger skin cells
 Promotes skin health
 
Prepares the skin to fully receive skin care treatments - get the most from them!
 Enhances the benefits of other NaturDermTM products
 First use of a manual microdermabrasion cream as an active tool for skin health
 Luscious natural
tropical mango-coconut scent
 Fast easy 15-30 second* nightly massage - slots easily into your current routine      
 Removes daily debris from environmental pollutants
 Natural bacteriostatic properties (kills bacteria)
 Filled with multi-faceted anti-oxidantsTM
, known for free radical fighting abilites
 Anti-aging pH correctTM
 Helps to detoxify and normalize skin
 Non- invasive
 Awakens skin to reveal a firmer, brighter appearance

*for most people - scars / stretch marks will take longer



When results matter, you want the best! TM




The story behind Epidermx II TM


What do you do when you know the product you really need just doesn’t exist yet?


That’s the dilemma Amy Merwin, a registered nurse from Denver, Colorado, faced back in 2000. Her youngest daughter, Britta, a beautiful 16 year old, was trying to make it as a professional model in New York City but she had been told that to be able to compete in the industry, she had to have expensive microdermabrasion treatments to ensure the necessary translucence and skin clarity required, even with her already flawless skin!

Amy, a single working mum, simply couldn’t afford to pay for her daughter’s salon microdermabrasion treatments.  At that time home microdermabrasion creams were practically non-existent in the USA. Most commercial cosmetic products were full of ingredients that, as a nurse, she knew were not what you’d want on your child’s skin, so with no other option she set about formulating her own microdermabrasion cream.  The result was Epidermx TM, one of the very first manual home microdermabrasion creams, made from only pure natural ingredients.

Not only did it give Britta the translucent skin she needed to make it as a successful model, but the rest of the family were stunned to discover it also cleared up their skin problems. Even Amy herself, who had struggled with hormonal acne that had not responded to any of the treatments prescribed by her Dermatologist father, found that Epidermx TM completely cleared her skin.

Spurred on, she started to sell the product in the USA, and in the process created a cult following. Thousands of customers raved about the superb results they achieve with EpidermxTM on skin conditions such as wrinkles, acne, cystic acne, rosacea, blackheads, eczema, psoriasis, stretch marks, age spots, pigment problems  and even old scars. 

Modelling agencies passed it around, and make-up artists, agents, actors and TV presenters all use it as their secret to clear skin.

A Few Years On…

The UK and Europe have become more aware of microdermabrasion cream as a beauty staple. Amy however is once again ahead of the curve.  Realising the need for products that deliver stunning results without any of the harmful ingredients, she has worked with her team and incorporated several years of skin care advances to create Epidermx II as well as a new complementary all natural high-performance range of silicone-free  anti-aging skin care, through her US company NaturDerm.

Californian plastic surgeons use it on their own patients pre- and post-treatment, they say it's the best skin care line, among many, they have ever used!

Bodybuilders use it before shows to fade away stretch marks, young mothers are clamouring to try it as a means of stretch mark removal, and men and women of all ages continue to be amazed at how their skin looks using these products.

 

How to Use Epidermx II microdermabrasion pro-treatment TM cream

How to Use:

To get the most out of your jar of Epidermx II apply to clean, moist skin nightly after cleansing.

Please make sure your skin is clean and damp
before use (but not too wet as this may dilute the product and reduce its effect). Massage in just enough product so that it feels gritty on the skin.
Start out with just a pea-sized
amount, it's concentrated so you don't need to use loads!

Gently massage in a circular motion for 15-30 seconds.  You may focus on specific problem areas for longer if necessary

For scars and stretch marks we recommend spending up to a minute or two very firmly massaging the affected area. Again, skin should be damp but not soaking wet .

Rinse the product off with water and pat dry.

Follow up with a good quality natural moisturizer such as Chrysalyx (available in our eBay shop).

Then wait for the magic :o)


 

Frequently Asked Questions


How Does Epidermx II Microdermabrasion Cream Work?
Can I use it when pregnant or breastfeeding?
I have asian / black skin - can I use Epidermx II?
Are the results permanent or do I need to keep using it?
How long does a jar of Epidermx II last?
Does it really work on acne / scars / stretch marks?
Does it work on hyperpigmentation, brown marks and age spots?
I have sensitive skin – can I use it?
What follow up products do you have for use after Epidermx II? Do I need the whole set and which ones will suit my skin type?
How Do I Use Epidermx II TM?
Are These Products Only For the Face?
I have very large pores and heavy scarring - how can I get the best results?
I have acne, how should I use Epidermx II TM?
I have blackheads, will Epidermx II TM  help?
I have Rosacea, and have heard that it has helped many people.
It seems like some of my pores are shrinking and some are getting larger!
I use Retin-A, or Differin can I use Epidermx II TM?
I have many allergies or sensitive skin, can I use EpidermxII TM?
Can I use Epidermx II at the same time as glycolic acid products?
What kind of results can I expect?
There are a lot of microdermabrasion creams on the market, how is Epidermx II TM different?
When will my order be sent?



How Does Epidermx II Microdermabrasion Cream Work?

This microdermabrasion cream works by gently removing the very top layers of skin with tiny natural crystals of pure Corundum (the same crystal that forms the base substance of sapphires and rubies and the second hardest natural substance next to a diamond!) which then triggers the body's healing response. This healing response then stimulates the growth of new skin and encourages an increase of elastin & collagen in the skin - both of which generally result in smoothed out, fresh looking, clearer new skin over the areas of use.

The technique gently resurfaces the skin, removing debris and old dead skin, revealing the new cells underneath and encouraging the production of new smoother, clearer skin. The crystals have an astringent effect on the pores of the skin, which also helps to shrink pore size.

 It is most often used on the face and neck, but can be utilised on any part of the body such as the backs of the hands. Unlike many other products on the market, it is completely natural and does not require the use of any messy machine or hand held device. It is simply massaged in with fingertips onto a moist face after cleansing.



Can I use it when pregnant or breastfeeding?

The product is very natural, but if you are pregnant or breastfeeding we always recommend that you check with your own doctor before using any new product . The full list of ingredients is available on our product page.

 

I have asian / black skin - can I use Epidermx II?

Absolutely! Your skin colour makes no difference - we have customers of every ethnic background who use and love the Epidermx II TM!

 

Are the results permanent or do I need to keep using it?

That depends on what you are using it for.  The real magic of Epidermx II TM is seen with regular daily use – we can't emphasise that enough!

It was designed to be used as part of your ongoing daily skin care routine to keep pores clear of debris and keep skin cells turning over quickly & removing the dead skin on top which is believed to aggravate many skin issues. However, whether or not you would need to keep using it depends on what you are trying to treat.

For acne or spots you may not need to use the product as often once the skin is cleared, although we recommend you continue to use it as often as necessary to 'maintain' the skin in its healthy state.

With scars and stretch marks the results are permanent once achieved, although new stretch marks may appear from any subsequent weight loss/ gain or pregnancy, or new scarring from subsequent acne breakouts.  Any new marks would have to be treated separately form the original condition.

If you are using Epidermx II TM to help keep wrinkles at bay or to keep your skin looking radiant then yes you do have to use it regularly to continue to benefit from the effects. It was designed to fit very easily into your daily routine (a quick 15-30 second scrub!) so that great skin is almost effortless!




How long does a jar of Epidermx II last?

One 30ml jar lasts 1 to 2 months based on average facial use (once nightly use). If you are using it over larger areas on the body, for example to treat stretch marks, then obviously it will be used up faster.  However, people often make the mistake of using too much of the product for each application – Epidermx II TM is concentrated so you do not need much at all!
You should be using just enough on moist (but not soaking) skin so that it feels gritty when massaging it in.


 
Does it really work on acne / scars / stretch marks?

Have your read our testimonials and seen the Before & After pictures?  Those are genuine, unretouched photos of our customers, and  verifiable testimonials.

We can't make specific predictions as to how the product will work in any individual case since everyone is different and has a unique response, but Epidermx II TM has worked exceptionally well for many of our customers with acne, scars & stretch marks (even ones they have had for many years).

Epidermx II TM works by gently taking off the hardened top layers of skin, which then triggers the body's healing response. This healing response then stimulates the growth of new skin and encourages an increase of collagen & elastin in the skin - both of which generally result in smoothed out fresh looking new skin over the areas of use.

It's not an overnight process and can take up to a few months to get the results for some people.  It depends  on how severe the condition is - if scarring goes deeper than the epidermal layer then it is very difficult to treat and beyond the effect of this product, although as you'll be able to see from our feedback and testimonials a lot of people see results very quickly. Some people get results after only a couple of applications although this should not be the expected timeframe!

The before and after photos we show for the girl with the belly button scars were taken over a period of 2 months.

As with anything you try there are never any guarantees of success and no product on the planet works for everyone, but we have had some amazing results reported by so many of our customers, and all the pictures and testimonials we display are 100% genuine.

 

Does it work on pigment issues like hyperpigmentation, brown marks and age spots?

Many customers have reported excellent results in treating pigment issues such as age spots with Epidermx II TM.

Recognise that most hyper-pigmentation problems contain an element of hormonal issues - for men as well. EpidermxII TM removes the surface layers of skin. This is why there is an improvement for hyperpigmentation with microdermabrasion. The hormonal element is increased with sun exposure.   With all pigmentation issues you should be conscious of sun exposure and always protect yourself with a good SPF.
Scarring of the deeper dermal layers cannot be removed with microdermabrasion.




I have sensitive skin – can I use it?

Epidermx II TM is formulated to be as natural as possible and therefore suitable for sensitive skin but to help avoid any reaction we would recommend that you begin with just a 15-20 second scrub on a small test area to see how your skin responds, and build it up from there according to how well your skin tolerates it.

The only adverse reactions we have had over the last 8 years have been people who have been allergic to corundum crystal. We have had less than 10 returns in 8 years. The NaturDerm TM product line was developed for people with sensitive skin. It is one of the purest product lines available, and even rarer are the silicone-free products. If you have allergies to known ingredients in our product line, we recommend you consult with your health care professional and do not use the product.

What follow up products do you have? Do I need the whole set?

We have 2 excellent follow-up products to the Epidermx II TM

The first one, Chrysalyx TM ultra hydration environmental shield is an all-round performance moisturising serum which also detoxes, firms, tones and repairs the skin.
We also have Naturdermx TM ultimate peptide complex, which is a Botox-alternative
anti aging serum containing the latest peptide technology in the purest form available.
More info on the individual products can be found on our Products page.

This product range has been designed as a full end-to-end skin care system, and they work synergistically (i.e. you get more benefit by using them together)  but each product also works fantastically on its own. We strongly recommend that you follow up your Epidermx II TM microdermabrasion treatment with at least one of our moisturising products to nourish and protect your newly exposed fresh skin cells. Since the vast majority of commercial  products out there contain silicones, nasty fillers and skin irritants, you could have an adverse reaction to a product you normally use if you apply it after microdermabrasion. Besides - why would you want to undo all your good work by depositing harmful ingredients back into your newly unclogged pores?  Both Chrysalyx and Naturdermx have been lovingly created with active natural ingredients and no bad stuff so they are the perfect partners to Epidermx II TM.  It's all good!

They were designed to be used together as a 3 step end-to-end skin care system but you can mix and match dependent on your own skin type and needs.



How Do I Use Epidermx II TM?

There is a cumulative effect that occurs with regular usage.

EpidermxII TM is most effective if used nightly as a scrub for 10-30 seconds.

Wash your face and rinse. While skin is still moist , take a small amount of Epidermx II TM and gently massage the face in a circular motion - as if you were re-washing your face, then just rinse and pat your skin dry with a towel. Do this as part of your nightly routine, perhaps one night 10 seconds, the next 15 seconds. Keep it simple. If you have areas where you tend to break out, or have fine lines or pigment changes, you may want to work those areas longer. People with severe scarring and stretch marks should do this for 40-90 seconds once a day on the affected areas - some work up to twice a day over time.

Microdermabrasion occurs when the crystals scrape off dead skin cells; you no longer need to do a time-consuming treatment for this to occur.

We cannot emphasize enough that the magic of this product is seen with daily use!

Are These Products Only For the Face?

These products have been especially formulated for the delicate facial tissue, but their active ingredients are beneficial on the body also. A lot of our customers (even bodybuilders!) use a combination of the Epidermx II TM and the Chrysalyx to treat stretch marks on the body, and others treat aging skin on the hands and chest. It's totally up to you!



I have very large pores and heavy scarring - how can I get the best results?

Epidermx II TM has a natural drying effect on its own due to the astringest properties of the crystals. If you notice your skin becoming too dry - you are over-doing it! Cut back on your usage. Some people with heavy scarring find they do best using the product as a scrub in the morning and evening. This is not an overnight fix. Be patient. If you are consistent in your routine, you will see results! We receive hundreds of testimonials from people with scarring so severe they were embarrassed to go outside, people with scars from cancer treatments, people with scars from acne, stretch marks - just about everything. Realise that not every product works for everyone but this product has helped thousands of people; we believe you will see results as well.


I have acne, how should I use Epidermx II TM?

 Epidermx II TM was developed for Amy Merwin's (the product developer's) family! She was having hormonal acne issues and two of her children were having acne issues. Their father is an MD, grandfather is a Dermatologist, and Amy herself is a Registered Nurse. Nothing Dad or Grandpa prescribed for their acne worked as well as Epidermx II TM. 8 years later, they still use it daily - even Amy's son does. Excluding the occasional breakout, they have pretty much been acne free.  Epidermx II TM contains ingredients that have a sanitizing effect on the skin. We want the ingredients in the product to remain on the skin. It also removes dead skin cells and debris that clogs pores. You will find the best results when you use it at least once a day. Remember that acne has many facets to it. One of which is hormonal. Don't be discouraged if you get great results and then all of a sudden you are breaking out. It may be completely unrelated to the EpidermxII TM.

 

I have blackheads, will Epidermx II TM  help?

Epidermx II TM removes the surface layers of skin. Often times people will be surprised as their blackheads seem to come to the surface and "pop" out as the layers of skin are removed. Epidermx II TM also helps to prevent blackheads as it removes the debris that helps to cause them.

 

I have Rosacea, and have heard that it has helped many people.

According to Dermatologist, Charles Merwin MD, Rosacea is thought to be caused by Demodex Folliculorum. This is a mite that lives in the sebaceous glands of the skin. Everyone has this mite. For some reason, people with Rosacea have an over-abundance of them. Their excretions irritate, and infect the area leading to the stages of Rosacea. This is why many Dermatologists treat Rosacea with Sulfa creams and preparations. The beneficial effect of Epidermx TM and Epidermx II TM on people with Rosacea and other skin disorders was a surprise.  Epidermx II TM contains many ingredients that have a sanitizing effect on the skin. Some people with Rosacea have dry sensitive skin; others heavy oily skin.

 For those who have dry skin we recommend the Triple Lavender Face Foam TM, with a light daily scrub of Epidermx II TM. You may only be able to tolerate a longer treatment with Epidermx II TM once a week. Chrysalyx TM in particular is an outstanding product for those with Rosacea & dry skin.

 

I have Stretch Marks, have people had results with EpidermxII TM?

Have you seen our stretch mark before and after photos? Over the last several years, we have had many success stories with stretch marks of all kinds. People tell us that the stretch marks seem to fade into the outside skin tone. They basically just massage the product into the stretch mark for a few minutes every day then rinse it off.

It seems like some of my pores are shrinking and some are getting larger!

I had the same thing happen to me, until I realized what was going on!! I was massaging some areas more thoroughly than others. I just had to slow down and pay attention to how long I was working each area.

 

I use Retin-A, or Differin can I use Epidermx II TM?

We recommend that you always consult with your own physician. If you are going to use Retin-A or retinol creams make sure you use it at the opposite time of the day as the Epidermx II TM. We have many people who use the two successfully in combination.

 

Can I use Epidermx II TM at the same time as glycolic acid products?

We recommend that you always consult with your physician. We recommend that you use Epidermx II TM at the opposite time of the day and we do not recommend you use acid based products after using Epidermx II TM.

 

What kind of results can I expect?

Each time you use Epidermx II TM you will notice something different. First you should notice a difference in the tone, texture and clarity of the skin. Using it nightly, after the first week you should see the beginning of a firmness. Over 4-6 months many begin to see actual lifting and the minimizing of surface lines. For acne and oily skin you will notice the decrease in oil very quickly.


 

There are a lot of microdermabrasion creams on the market, how is Epidermx II TM different?

Back in 2000 when Amy Merwin began the development of Epidermx TM, she predicted that there would not be any company producing skin care products that would not have a microdermabrasion product in their product line. That is how effective these products are on the skin. Epidermx TM was the first natural based manual microdermabrasion cream. Many companies have copied our ingredient list. Try them - they pale in comparison to Epidermx.

No one can ever exactly copy a product. Why? The raw ingredients can come from different suppliers and be of massively different quality, and the method of production has an effect on the quality of the end product too. NaturDerm TM is one of very few silicone-free product lines in the world, and the only hydrophilic-balanced one. The NaturDerm products use extremely high quality ingredients, are more expensive to produce, and hydrophilic-balance is one of the unique features of our products.

The second factor is the Corundum Crystal itself: Most of the Corundum on the market is actually a synthetic lab production from Bauxite and is far too soft to impact the skin, but our product is effective because it contains only pure medical-grade Corundum crystal.

Thirdly - most other products use cheap ingredients - many that clog the skin. You'll see the difference in the performance with these products.

When you use microdermabrasion cream you are removing the surface layers of skin and depositing the ingredients of the product down deep into the skin. You really can have a profound effect on your skin! Companies copy our products all of the time. A product may have the same ingredient list but it will not be the same product, the ingredients will often not be of the same quality nor will it perform the same. If you find products with like ingredients - test them - you'll find this to be true. So please be aware, only we have the original Epidermx II TM.

Only Epidermx II TM performs like Epidermx II TM !   Try a few brands, we encourage you to do so. We know you'll be back to see us again!



When will my order be sent?

All orders are sent out within one business day (Monday to Friday) of cleared payment being received.

For orders within the UK we use Royal Mail's Recorded service so your item should arrive within 2-4 *business* days from ordering.

You will be sent the tracking number for your order upon despatch (via Paypal) so you can keep tabs on your parcel via the 'Track and Trace' facility at www.postoffice.co.uk

If it has not arrived within 1 week (UK only) please let us know.  Often items are at your local delivery office awaiting collection after an attempted delivery.   When  an attempted delivery has been made Royal Mail should leave you a card in your letterbox  although they do not always do this so please check your tracking number and  with your local delivery office before contacting us if you have not received your item.   Your item will be held by your local delivery office for 7 days after the attempted delivery before being returned to sender.  If an item is not collected by you within the 7 days, returned to sender and you then require it to be resent, the additional postage charge is payable.

For orders outside the UK we send via the International Signed-For service.  Items will usually arrive within your destination country within 4 *business* days from ordering, but are then subject to the timings of your own domestic postal service, which can vary from country to country.  If you have not received it within 2-3 weeks please let us know and we will check on the tracking number.

Thank you!




 

Reviews and Feedback

 

Just Take a Look at Some of Our Recent Feedback for Epidermx II TM !

 

Positive feedback rating

quick delivery, & product seems to be working already after only a few usages.

janie011 ( 11)

10-Jun-09 14:35

Positive feedback rating

Am now starting 2nd month of use. Friends see a change! Will buy again!

valrob33 ( 201)

03-Jun-09 21:38

Positive feedback rating

This is my second purchase as l was so was impressed the first time! A+++

crokni76 ( 32)

20-May-09 20:47

Positive feedback rating

product smells awesome and feels great on skin! great ebayer! thanks

kawen_88 ( 74)

14-May-09 11:00

Positive feedback rating

A nice cream, pricy but worth it. A nice, natural alternative. A.

superfly_laurie ( 87)

08-May-09 21:30

Positive feedback rating

Does exactly what it says on the tin :)! stretch marks are fading after 1 week!

stevieg_2005 ( 87)

05-May-09 22:48

Positive feedback rating

Excellent, is working slowly, my skin is lovely and soft, will buy more 10/10

barryracheljake ( 1171)

05-Apr-09 11:22

Positive feedback rating

great cream love it !!

nabeelah7945 ( 62)

29-Mar-09 23:27

Positive feedback rating

great, seeing results from 1st use, thank you!!!

chloe_harber-2008 ( 82)

24-Mar-09 09:35

Positive feedback rating

best scrub i've used this is my 4th tub and my skin's never looked better xxx

adelepinky ( 412)

22-Mar-09 12:28

Positive feedback rating

yes a good product my pores are noticebly smaller and my face is smoother!

koolkimba12345 ( 4 )

27-Feb-09 09:12

Positive feedback rating

This cream is great it really works many thanks

sheilamay56 ( 174)

23-Feb-09 17:28

Positive feedback rating

Only used it twice and can see a difference already! I have high hopes! Thanks!

beetlejaney ( 168)

22-Feb-09 21:35

Positive feedback rating

very fast delivery, it makes your skin feel amazing, results are good

jill6608 ( 39)

18-Feb-09 22:42

Positive feedback rating

Absolutely lovin` it! My hyper pigmentation has disappeared! Will buy again! A++

evita0319 ( 52

09-Feb-09 15:20

Positive feedback rating

excellent ebayer!! only used it for a few days so far, but seems to be helping!

charlotte8214 ( 1552)

08-Jan-09 19:15

Positive feedback rating

Excellent service, excellent product - this is my 5th pot and I love it - thanks

5311ruth ( 106)

22-Dec-08 17:23

Positive feedback rating

Item sent out really quickly & safely, & seems to be working! Thank you :o)

kirstypage2007 ( 330)

17-Dec-08 16:26

Positive feedback rating

Thank you. Product works very well

*_radiance_* ( 375)

25-Nov-08 20:15

Positive feedback rating

fantastic product my skin feels so good

enya248 ( 155)

19-Nov-08 21:57

Positive feedback rating

great product skin is really smooth!

etaafe ( 81)

18-Jul-08 21:14

Positive feedback rating

Once again arrived very quickly. My skin feels so much smoother. Thanks

sue3401 ( 53)

05-Jul-08 15:40

Positive feedback rating

great product! marks are fading. On 2nd jar hopefully improvement continues.

esanto20 ( 23)

04-Jul-08 14:05

Positive feedback rating

superfast delivery, skin looks great after just 2 goes, great

stellypie123 ( 328)

03-Jul-08 13:12

Positive feedback rating

best product ive ever had of this type. Is worth the extra money

chaston2005 ( 72)

23-Jun-08 09:30

Positive feedback rating

Excellent product. Cleared up skin wonderfully. +++++

mahastra ( 353)

21-Jun-08 16:42

Positive feedback rating

Skin feels lovely already, optimistic will help scarring. Many thanks.

traceyjayne1964 ( 59)

17-Jun-08 10:53

Positive feedback rating

Looks like this stuff might actually work ! quick delivery too, Thanks :D

jaynedandelion ( 371)

03-Jun-08 17:23

Positive feedback rating

This product is fantastic!! Super, super quick delivery AAAA

k.patton0 ( 157)

26-May-08 14:31

Positive feedback rating

my skin is looking great many thanks

sheilamay56 ( 174)

22-May-08 22:14

Positive feedback rating

Skin very smooth and less oily. Ever hopeful... Thanks for fast delivery:)

isobella_1980 ( 82)

20-May-08 19:25

Positive feedback rating

GREAT EBAYER> FAST DELIVERY>ONLY USED A COUPLE OF TIMES>FAB>THANK YOU

marbella-sunshine ( 201)

08-May-08 20:18

Positive feedback rating

WOW!!! Superfast delivery and GREAT product!! Does xactly wat it says!! Thanku!

dreamlands0 ( 100)

03-May-08 10:03

Positive feedback rating

great! see an improvement in my stretch marks already! 1st product that works!!!

margaret8103 ( 272)

30-Apr-08 16:53

Positive feedback rating

great product this is my second pot whole family using it quick service thanks

maggiemay030296 ( 93)

30-Apr-08 15:52

Positive feedback rating

Item delivered quickly - great service! Used once so far - seems great! A+++

shellrjackson ( 364)

29-Apr-08 22:34

Positive feedback rating

Brillant have started to notice a difference on scars after a week .thanks :)

nlz131 ( 35)

27-Apr-08 20:51

Positive feedback rating

Seems to be clearing skin, definitely feels softer

twc461 ( 32)

26-Apr-08 15:30

Positive feedback rating

thanks as described, i look 20 years younger

lickinjelli ( 96)

24-Apr-08 17:33

Positive feedback rating

very quick delivery, great cream impressed working so far!!

gillg25 ( 95)

22-Apr-08 19:48

Positive feedback rating

fantastic product. After three days use my daughter commented how good i looked!

k.patton0 ( 157)

21-Apr-08 10:42

Positive feedback rating

beautiful product great value fast delivery and accurate description

paula3494 ( 44)

17-Apr-08 23:07

Positive feedback rating

great product working already thanks

gillianparkinson0204 ( 60)

16-Apr-08 20:37

Positive feedback rating

just got my cream tried a liitle bit made my skin very soft

maggiemay030296 ( 93)

16-Apr-08 17:41

Positive feedback rating

I’ve used it 3 times on my stretch marks and can definitely see a difference! A++

poppin_maryuk ( 85)

15-Apr-08 20:26

Positive feedback rating

WOW it really works,recomended product,top seller cheers

good-looking-deano ( 128)

15-Apr-08 18:05

Positive feedback rating

product received really quickly and so far seems to be helping.

nickyred_0 ( 115)

15-Apr-08 09:13

 Positive feedback rating

This product is fantastic - i will not waste my money on anything else again

apsavages ( 43)

29-Mar-08 18:59

Positive feedback rating 

Has worked wonders on my face -yet to see on the stretch marks! Good product.

2004jonquil ( 625)

25-Mar-08 14:42

 Positive feedback rating

EXCELLENT PRODUIT SATISFACTION : 300%. THANK YOU VERY MUCH!!!!!!

mamacita2a ( 76)

23-Mar-08 16:37

 Positive feedback rating

super fast delivery excellant product really works second tub bestest ever

wardy_136 ( 59)

22-Mar-08 15:39

 Positive feedback rating

quick delivery, product does exactly what it says on the tub

heatherandcam ( 11)

17-Mar-08 09:04

 Positive feedback rating

quick delivery absolutely love this stuff my skin looks fab thanks again

adelepinky ( 283)

14-Mar-08 17:58

 Positive feedback rating

i bought another one-it really works!b4 i left neutral fdb-to early-sorry! THX

 

katarzyna410 ( 57)

10-Mar-08 16:23

 

Positive feedback rating

Excellent many Thanks works really well 2nd pot already

chazzyboo ( 132)

23-Feb-08 12:22

Positive feedback rating

item arrived really fast, used it today & my skin feels great already. thanks!

just_tempy ( 17)

22-Feb-08 16:39

Positive feedback rating

bought for mum, says good results after a week, thanks

jk2501 ( 1477)

21-Feb-08 18:53

Positive feedback rating

Amazing product - cant believe how it cleared my skin in 2 days!! wow....thanks!

vickyconnolly ( 38)

16-Feb-08 23:34

Positive feedback rating

have only used this stuff 4 times and can already see results will buy again A++

allymfm ( 23)

15-Feb-08 19:55

Positive feedback rating

AAA+ Xtremely fast delivery - 1st use of Epidermx v. promisng re.claims

squirreljuggler ( 19)

08-Feb-08 14:47

Positive feedback rating

superfast delivery, have used twice and can already notice the difference ++++++

scsarah1414 ( 32)

04-Feb-08 10:36

Positive feedback rating

Awesome product!

netgear7 ( 5 )

03-Feb-08 23:05

Positive feedback rating

Arrived instantly, i swear i've seen a change already. Thank you!

recatmc ( 34)

01-Feb-08 18:25

Positive feedback rating

Quick delivery..ace seller! makes skin feel gud & iz having a effect already :)

bobblebubbleboo ( 131)

29-Jan-08 22:05

Positive feedback rating

Receved quickly thanks. Early days but seems 2 plump the skin & boost collagen

laylajessica2004 ( 17)

29-Jan-08 19:00

Positive feedback rating

Item arrived promptly. Doesn't work overnight but I have noticed an improvement.

clairemc3003 ( 7 )

26-Jan-08 23:15

Positive feedback rating

TOP PRODUCT I LOVE THIS - SKIN FEELS GREAT AND SEEMS TO WORK. A***

spartacuspeanut ( 272)

26-Jan-08 20:04

Positive feedback rating

AWESOME PRODUCTS!!!!!! :) Happy customer. Really, excellent. Thank you.

zarkstarfish ( 281)

24-Jan-08 12:08

Positive feedback rating

have used cream 4 times on stretch marks. already some improvement. thank you.

55elly ( 11)

23-Jan-08 12:25

Positive feedback rating

fantastic wish i had discovered it years ago thank u thank u thank u************

helinareadings ( 59)

20-Jan-08 07:29

Positive feedback rating

BRILLIANT I LOVE THIS, SKIN FEELS GREAT, CLEAR AND FRESH A*** WILL BUY MORE!!

spartacuspeanut ( 272)

19-Jan-08 20:14

Positive feedback rating

Fantastic Service, Fab Product. A++++++++++++++++++++++

dylanemu ( 35)

19-Jan-08 16:15

Positive feedback rating

magic stuff

cjgilbey ( 37)

18-Jan-08 22:38

Positive feedback rating

superfast shipping...and the product...SUPERRRR...í'll be back :-)

diboe123 ( 4 )

15-Jan-08 10:46

Positive feedback rating

once again great service great product

usman7743 ( 62)

12-Jan-08 22:17

Positive feedback rating

FANTASTIC!! MY SKIN FEELS GREAT AND LOOKS MORE GLOWY!! LOVE IT + ORDERED MORE!

spartacuspeanut ( 272)

12-Jan-08 17:48

Positive feedback rating

great item, iv already bought another one, will buy again and again A**

usman7743 ( 62)

09-Jan-08 20:20

Positive feedback rating

Fastest Shipping!Got 2 days ago, testin, skin is flowless, hope 4 more result

j_fanta ( 44)

09-Jan-08 20:12

Positive feedback rating

Really good product!!! Great seller!!!Thank you!!!

aniakinlin ( 44)

06-Jan-08 11:52

Positive feedback rating

fab product.. amazing price.. fast delivery and well packed.. A+++

babyhighfive ( 61)

04-Jan-08 21:57

Positive feedback rating

Fast delivery. It smells gorgeous and has left my skin feeling soft. Thankyou!

besspurple ( 42)

04-Jan-08 13:21

Positive feedback rating

Excellent product gives great results. I am coming back for more!

naseem10 ( 110)

02-Jan-08 15:35

Positive feedback rating

on my 2nd batch now, i love it, it really works!

handgunsecondchances ( 506)

30-Dec-07 12:12

Positive feedback rating

(¯`'•.¸ Excellent! ¸.•'´¯) .• Its a Miracle!•. (¯`'•.¸Thanks!¸.•'´¯)

spidergeek_uk ( 637)

27-Dec-07 22:05

Positive feedback rating

wonderful, thanks! difference already, i am taking pictures of this!

lolalovell ( 407)

26-Dec-07 10:53

Positive feedback rating

Love these products, repeat order, recommended

racer4347 ( 365)

21-Dec-07 10:11

Positive feedback rating

As described. 2nd purchse .Will use again. Very happy with the product.

rachelm8551 ( 34)

13-Dec-07 12:10

Positive feedback rating

nice contact, superfast delivery, great product, thank you so much!!!

lexilein21 ( 21)

06-Dec-07 11:22

Positive feedback rating

Very happy thank you

nancyolwyn ( 205)

04-Dec-07 13:35

Positive feedback rating

Fast delivery and great product, thank you

jeela112 ( 164)

03-Dec-07 16:17

Positive feedback rating

Arrived next day. Love it from first use. Thanks!

kathryng8855 ( 69)

02-Dec-07 10:35

Positive feedback rating

FAST DELIVERY & GREAT PRODUCT. WOULD BUY OFF THIS SELLER AGAIN. GREAT EBAYER!!!

bc83mon ( 85)

27-Nov-07 19:16

Positive feedback rating

many thanx, this product is too good!!!!!!!!!!!!!!!! I've ordered 2 this time!!!

rahmanruje ( 97)

23-Nov-07 11:53

Positive feedback rating

fast delivery and excellent creams.

aashild74 ( 22)

21-Nov-07 08:12

Positive feedback rating

prompt delivery, product is working, my son is delighted

9445patricia ( 10)

21-Nov-07 07:24

Positive feedback rating

very pleased, fast delivery and results in skin already!!

123lehain ( 12)

19-Nov-07 08:46

Positive feedback rating

excellent product, used before and works great!

easy_buy34 ( 105)

15-Nov-07 10:16

Positive feedback rating

Love the product. Recommended

racer4347 ( 365)

13-Nov-07 17:27

Positive feedback rating

Excellent service, Fantastic cream. A++++++++++++++++++++++

dylanemu ( 34)

12-Nov-07 13:12

Positive feedback rating

superfast delivery cant wait to see the results first app made skin nice AAA+

bobbie1002 ( 46)

09-Nov-07 20:33

Positive feedback rating

fantastic products my skin feels wonderful , super fast delivery thank you,

enya248 ( 66)

04-Nov-07 11:32

Positive feedback rating

Great cream!

pinkeslor ( 221)

01-Nov-07 10:24

Positive feedback rating

work perfectly

samcook2004 ( 65)

28-Oct-07 18:52

Positive feedback rating

After two applications I felt that my skin showed an overall freshness.

kathleenh2005 ( 10)

26-Oct-07 17:26

Positive feedback rating

FANTASTIC SERVICE!! This stuff is revolutionary, im plugging this one!!!! A+++

shorty489 ( 107)

25-Oct-07 22:01

Positive feedback rating

very happy with the goods and service

1ryan8 ( 34)

23-Oct-07 20:39

Positive feedback rating

WOW,THIS IS GREAT ,,,THANKS

helenp2900 ( 29)

17-Oct-07 16:39

Positive feedback rating

I LOVE THIS STUFF ,ITS FANTASTIC,GREAT SELLER

helenp2900 ( 29)

17-Oct-07 16:32

Positive feedback rating

Very good cream as described leaves skin v smooth.Recommend.

jollyforeigner72 ( 76)

08-Oct-07 12:53

Positive feedback rating

fabulous item love using it and it smells great too notice the diff in my skin

superfabilous ( 18)

07-Oct-07 15:08

Positive feedback rating

excellent product. I cant believe that it is working!

shonstep ( 3 )

03-Oct-07 13:27

Positive feedback rating

received fast, tried for past 3 days can tell a difference already thanks

jackiebell42 ( 67)

24-Sep-07 08:40

Positive feedback rating

Only day three but I think that this may be working! Thanks!!

sunshimmers ( 426)

21-Sep-07 12:06

Positive feedback rating

my skin is looking its best for years, fantastic results!!!!

jomc75 ( 5 )

19-Sep-07 23:05

Positive feedback rating

great seeing results already

amyb4218 ( 109)

18-Sep-07 15:01

Positive feedback rating

WOW! Seeing results in just three days.

jean83120 ( 86)

10-Sep-07 17:44

Positive feedback rating

A lovely product - I'm buying the whole range! Thank you!!!

melissaa5622 ( 14)

09-Sep-07 18:13

Positive feedback rating

Very swift delivery.. well packaged, great product will use again.. Thank you

dd48elk ( 3 )

07-Sep-07 10:38

Positive feedback rating

Fast response. Gr8 product. Will definitely buy again!

puddington62 ( 3 )

06-Sep-07 15:44

Positive feedback rating

great communication great product it really works many thanks A++++++++++++++++

waynetitan ( 102)

01-Sep-07 08:53

Positive feedback rating

delivered next day excellent product !!!!!!!!!!!!!!!!!!!!!!

jebak05 ( 22)

31-Aug-07 17:04

Positive feedback rating

Excellent Product!! Grreat Dealing!!!!!!

saramuscat ( 15)

30-Aug-07 23:58

Positive feedback rating

excellent product, used before and works great!

easy_buy34 ( 85)

30-Aug-07 14:25

Positive feedback rating

Very quick posting,noticing the difference already.

rach120304 ( 3

21-Aug-07 16:42

Positive feedback rating

quick service results starting to show

eilidh123blue ( 119)

20-Aug-07 19:49

Positive feedback rating

quick delivery and excellent product

sparqued ( 64)

20-Aug-07 14:50

Positive feedback rating

excellent as always, very fast delivery, still seeing results on stretchmarks

badthingshavetohappen ( 280)

20-Aug-07 09:15

Positive feedback rating

Fast delivery, excellent product!

julog86 ( 144)

19-Aug-07 21:23

Positive feedback rating

Arrived extremely fast and amazing product!!!!!

princej5 ( 93)

17-Aug-07 16:37

Positive feedback rating

thank you ,it works

flordeliza7838 ( 67)

16-Aug-07 15:59

Positive feedback rating

thank you for a fast delivery, very nice product .

enya248 ( 34)

14-Aug-07 21:01

Positive feedback rating

Excellent. Does exactly what it says on the tin! Many Thanks, Trusted Seller. A*

captainpugwash2002 ( 280)

14-Aug-07 17:43

Positive feedback rating

WOW!! This really does work, i have noticed a difference already! FANTASTIC THANX.

mirrorimage05 ( 405)

13-Aug-07 01:31

Positive feedback rating

Wow! already made a big difference after 4 times! excellent!! Top stuff! Thanks!

sarahf885 ( 241)

11-Aug-07 14:11

Positive feedback rating

already working wonders on my stretch marks , thanks.

badthingshavetohappen ( 266)

11-Aug-07 10:25



 


Payment , Shipping & Terms

Payment:
  • We accept Visa, MasterCard, American Express, Discover, Debit cards and Bank Transfers via PayPal.
  • We also accept UK postal orders - please email for details.
  • Important: We only ship to your PayPal address.
  • Again, we will ONLY ship to your PayPal address, if  you want us to ship to a different address other than your confirmed address, then please use another payment method or contact us to make arrangements.
  • Please ensure your address as listed in Paypal is 100% correct - if an item goes missing in the mail, Royal Mail will not pay out compensation if the address is incorrect - we can only refund lost items when we are reimbursed by Royal Mail.   Thank you!







Shipping Terms:

  • Fast Despatch!
  • No Customs Charges for EU countries - GUARANTEED!
  • All orders are shipped within one business day of receiving cleared payment.
  • We ship UK orders via Royal Mail's Recorded Delivery service for security of your item and peace of mind.
  • International Orders are sent via Royal Mail's International Signed-For service.
  • A signature is required on delivery on all orders.
  • If you are not available to sign for your item please ensure that you collect it within 7 days from your local Post Office or delivery office - after this time it will be returned to us and a further postage fee will be incurred to resend it.  The buyer is responsible for the cost of resending if they have failed to collect the item.  
  • UK Orders:- If you have not received your order within 3-4 working days (in the UK) please check your tracking number at www.postoffice.co.uk and/or contact your local delivery office or Post Office as sometimes they fail to leave a card in your letterbox to let you know they attempted delivery.  They will still have your parcel for 7 days after the attempted delivery however. 
  • If your local delivery office does not have your parcel please contact us and we will check on the tracking number for you.
  • International Orders:-  If you have not received your order within 2 weeks please let us know and we will check on your tracking number to try and ascertain the status of your order.
  • We send all orders to your address as listed in Paypal. Please ensure that the address you have in Paypal is 100% correct before ordering. If an item is lost or misplaced because of an incorrect address Royal Mail will not provide compensation.

Thank you! We look forward to serving you!