All items supplied by us are covered
with a comprehensive 12 month Warranty.
About Us
We currently stock most top brands, new, used or refurbished items.
We help you to keep your machine in working condition as we know how
important that is for you. Thank you for visiting PLC CONNEX.
Condition Codes
NEW- Brand New Factory Packaging
NEW OTHER- New Open Factory Packaging or New PLC Connex Packaging
USED- Used Surplus PLC Connex Packaging
Terms
We ships to the whole world and accepts PayPal and most Credit Cards. For Customer Service call +48 56 682 81 91 or email eshop@plcconnex.com. All items are priced each. All items are subject to availability and passing our QA testing and inspection.
Turnaround Time
Standard order processing is 1-7 business days, depending on what
condition is the part as all used parts has to be tested before
despatch. For any other information
please call Customer Service +48 56 682 81 91 or email eshop@plcconnex.com
Packaging and Handling
Items are safely ESD packaged in custom shipping cartons for protection.
Shipping
Free standard shipping to POLAND, to the rest of the world please contact us before purchasing.
Return and Warranty Policy
Ebay Surplus Guarantee Return Policy:
Ebay
Surplus is guaranteed to be in working order and is
guaranteed for 12 months. All guarantees are issued by us and not the
manufacturer and will be honoured by PLC CONNEX. If the unit is found
to be defective within 12 months of the invoice date, return it to
receive a free replacement
or item repair. (If you need to make a guarantee return claim, please
contact us at +48 56 682 81 91 or eshop@plcconnex.com. All
surplus products sold by PLC CONNEX are guaranteed only
and as follows: such products shall be free from material defects
(under normal use, storage, handling, installation and other normal
conditions) for a period of 12 months from the date of sale. Our liability
shall be limited to the repair or replacement, at our discretion, of
any such defective products (or part thereof as determined by ourselves)
free of charge to our customer. If we decide that the product cannot be
repaired or replaced, we shall credit your account with an amount equal
to the sum you paid us for the item. Any guarantee claim must be
received before the end of the 12 months guarantee period, enclosed with
the return of the claimed defective product and within this period. (If you need to
make a guarantee return claim, please contact us at +48 56 682 81 91 or email eshop@plcconnex.com prior to any return). THIS
GUARANTEE IS GIVEN IN LIEU OF ANY OTHER GUARANTEES, EITHER EXPRESS OR
IMPLIED, INCLUDING THAT WE DISCLAIM ANY GUARANTEE OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. IN NO EVENT
SHALL WE BE LIABLE FOR ANY DAMAGES EXCEPT ACTUAL DAMAGES UP TO, BUT NOT
EXCEEDING, THE AMOUNT PAID TO US FOR THE PRODUCT, INCLUDING THAT WE
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INDIRECT DAMAGES OR LOST
PROFITS WHETHER OR NOT ADVISED OF SAME.
Ebay Surplus Non-Guarantee Return Policy:
If you are dissatisfied with a product from PLC CONNEX Ebay
Surplus, you may return it within 14 calendar days of the invoice date. A
25% restock administration fee will be charged on all non-guarantee
returns. Returns that do not relate to a guarantee claim will not be
accepted more than 14 days after the invoice date. (If you need to make a
non-guarantee return, please contact us at +48 56 682 81 91 or eshop@plcconnex.com prior to any return). 'New
Surplus Factory Package' (NSFP) may be an older series or style or be
weathered, or discoloured. We do not accept returns of discounted
surplus based on the date of manufacture or the cosmetic condition of
the product or packaging. All 'Used Surplus''
and 'New Surplus'' items are repackaged in custom shipping containers. Surplus may not be supplied with
manuals or other accessories normally supplied with factory new items.
Refunds will only be issued after receipt and testing. Products must be
returned in as-purchased condition and be accompanied by all included documentation.