Applicable Models & Years 

Mercedes-Benz A-Class W169 (2004-2012):                
A150/A160/A170/A180/A200 2004-2012 Model Year                

Mercedes-Benz B-Class W245 (2004-2012):                
B160/B170/B180/B200 2004-2012 Model Year                

Mercedes-Benz V-Class W639 (2006-2012):                
Mercedes-Benz Vito 2006-2012 Model Year                
Mercedes-Benz Viano 2006-2012 Model Year                

Mercedes-Benz W906 Sprinter 2006-2012                
Mercedes-Benz Sprinter 2500 2006-2012                
Mercedes-Benz Sprinter 3000 2006-2012    

Note: This unit has front panel size 245mm(Top width)*130mm(High)*240mm(Bottom width), please check your dashboard size and make sure your car dashboard is same as the dashboard photo in our listing before bidding.
If your car has Fiber Optic amplifier or other external amplifier system(such as Harman Kardon,Bose,JBL etc.), it is not compatible. But you can bypass these amplifier with extra extension cable(Please contact us to buy it together if needed).

MPEG-1/2/4, H264, H263, VC1, RV, RMVB, DivX, Sorenson SparK, Spark, VP8, AVS Stream

3G Modem not included, 3G universal Drive,

support external USB Dongle:WCDMA, EVDO, TD-SCDMA

Support JPS, BMP, PNG, GIF etc. format. play by revolve,

Powerpoint Support 4096*4096 Pixels

Please Kindly Pay Attention:
We do not ship to PO box. Please give us a non-po-box address. If you need to work in the daytime, we advise you to ship your parcel to your work address. 
We don't offer free shipping to some subsidiary islands of United Kingdom and United States, such as Virgin island UK, Guernsey UK, Jersey UK, Virgin island USA and Guam USA.

Confirmed Address Before Sending
-We ONLY send the product to paypal confirmed address if buyer paid by paypal.Kindly confirm your address before we send it out if you paid by other payment methods.

Once We Send Out:
-You could NOT reroute
-You could NOT hold for pick up
-You could NOT correct the address
-The courier company will return the package to us after tried to deliver the product to buyer two times. If buyer request us to resend the parcel,buyer should be responsible for all the return and resend postage.Above is the policy of Courier Company, hope we could get your understanding and attention.

Office Hours
The office hours of the shipping center is from Monday to Friday except public holidays.

For the remote-area destination, DHL and UPS will charge you 45USD for the remote area fee. So if you live in a remote area, we advise you to ship the item to a non-remote-area address. Can be your work address or your friends' addresses. 

DHL REMOTE AREA POST CODE
Click this link to check ! http://raslist.dhl.com/jsp/first.jsp

- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- Some countries' customs may charge taxes for importing good from another country such as Import Duty, Value Added Tax, a Purchase Tax, Customs clearance fees etc.
- Buyers as importer are responsible for paying such costs. Buyers can not request to cancel the auction or request for refund or resend under this situation.

We try our best to help our buyers to minimize the risk of paying taxes, eg. marking the item as a sample or a gift of lower value,. In our experience, about 92% of the parcels reach buyer without taxes paid. Even if you have to pay for taxes and import duties, it will be much less than you should.

Return Within 30 Days
We will provide either exchange or refund for a defective product or dissatisfied purchase which reported within 30 Days.

2-Year Warranty
We provide 2-year warranty for all our products.

Notice:
1. Customer is responsible for the return shipping fee; we will pay for sending the item back.

2. We suggest that installation by professional and contact us when installing issue happened. However, we are not responsible for installing or uninstalling.

Damage or missing components 
Our products are all brand new and inspected carefully before sending out. Please check the package carefully before the courier leaves. 
If you receive a DOA item or missing part, please keep the original package and email the photos & your phone number to us within 7 days.

If products possibly damage during delivery, customers have to report in 7 days with your phone number and photo about damage. Meanwhile, it may take about 2 weeks for the express company to investigate the case, thanks for your understanding.

Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item to us.
(3) If the item was disassembled or repaired by unauthorized person.