Our items will be dispatched within 48 hours for cleared payments received before 2pm.

The delivery option you select determines how the order is shipped. If any amendments need to be made, please inform us before 3pm prior to our dispatch deadline. International shipping is available on all items. Delivery times may vary.

*Please note that the dispatch & delivery times are estimate. We cannot guarantee that you will receive the goods within these estimated delivery times. If your order is urgent, please email us before you place your order.

Exchanges

Most items returned in resalable condition can be exchanged, provided that it's within 14 days of you receiving your order.

Please contact us prior to returning your item to check stock availability.

Returns

Items returned in resalable condition can be refunded, provided that it's within 14 days of you receiving your order.
Please contact us prior to returning your item

We cannot accept anything that is not in it's original packaging, that has been worn or marked, that has been washed or has had any labels detached. Knickers, thongs, briefs, full bodyshapers and hosiery are excluded from our returns policy for hygiene reasons. All underwear will contain a 'No Returns' label attached to the packaging. These conditions do not affect your statutory rights.