If you are unhappy with the item for whatever reason, please contact us via eBay to arrange a return and refund.
All items are closely inspected for defects prior to listing, security marked and carefully packaged before being sent using a next day delivery service to avoid courier damage. We ask all customers to inspect goods before signing to ensure it hasn't been damaged in transit. If the courier refuses to wait, then simply sign as DAMAGED so a claim can be made against them if necessary.
If the item is damaged, faulty, or not as described then we will provide a full refund if a replacement part cannot supplied. You must notify us within 48 hours of receiving the item so collection can be arranged. Unfortunately any labour changes incurred wont be covered and will not be refunded.
Select Salvage operates a 14 day return policy, so the item must be returned back to us within 14 days of the sale date. The item will be inspected on return for our security marks, if these have been removed then we wont be able to process the refund as we aren't able to establish if the returned item is the same one that was originally sent out.
If a part has been supplied correctly as per the eBay listing (error made by the buyer), or the part is no longer required you must contact us and return the item (at the cost of the buyer). You are still entitled to a refund but a £7.50 restock fee (items under £45) or 15% (items over £45) will be applied to the refund amount to recover initial delivery, labour, packaging & restock costs as the item was correctly supplied.
