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We will normally despatch your order within 24 hours of your payment clearing ( Sundays and Bank Holidays may be 48 hours till despatch ) All our clocks are delivered boxed and protectively packaged via Royal Mail recorded delivery so a signature will be required upon reciept of the item . Returns If you are not fully satisfied with your clock we will gladly refund or exchange your purchase providing you return the clock to us within 14 days of receiving your item . If you are returning your clock because of a fault we will also refund your original delivery charge and any postage charges incurred in returning the item to us providing you supply us with a proof of postage receipt . If you are returning your clock for any other reason other than a fault you will be liable for both the original delivery charge and any other charges incurred in posting the item back to us . |