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- Only accepting returns if item arrives not as described, damaged or defective unless otherwise stated.
- All claims of damage must provide pictures that show the damage of the product/item received.
- Buyer pays return shipping/postage fee.
- 20% re-stocking fee.
- Only purchase price less 20% restocking fee will be refunded upon return of the item purchased.
- Returned item must be in the same condition and packaging as it was received.
- Please refer to eBay's Item Condition Policy for Return below or by going here: http://pages.ebay.com/help/policies/return-item-condition.html
Item condition policy for returns
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If you need to return an item, be sure to follow these item condition guidelines. For details on the seller's return policy (including how long you have to return an item, who pays for return shipping, and restocking fees), check the Return policy section of the listing.
Policy overview
You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received:
All original packaging such as boxes, bags, tags, and UPCs
Accessories such as cords and remote controls
Certificates, manuals, warranty, and rebate cards
"Free gifts" or bonus items
All items included in a bundle
Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.
Standardized category return guidelines create a more consistent experience for both buying and selling by eliminating the uncertainty of what's acceptable to return and what isn't.