Our Valuable
Customers, Please Read!
We know how frustrating
it is on eBay not to receive a timely response from a seller for a
product question you have or to an offer you made. We encourage our customers
to ask any product questions or make counteroffers to our listings. We assure
you that your questions and counteroffers will be responded pretty quickly.
Thank you for your interest to our products- getMedOnline eBay Sales Team
Rush Orders
If you need this item
urgently, please Contact us BEFORE you make the purchase. This way we
can find out if the product is in stock and can be shipped immediately
- Usually we ship most of our orders within 3 to 7
business days after a cleared payment is received. We sometimes may not be
able to ship your order within this time frame due to back order, part
unavailability, harsh weather conditions, holidays, etc
- We will check the stock and availability and provide
you with an estimated shipping date. The stock and availability
information can be provided only during business hours (M - F, 9 am - 5 pm
EST).
- Please Contact us to check if the product is available for
expedited shipping methods.
Payment Terms
U.S. Buyers:
- We accept PayPal payment only if it is marked
"eligible" for PayPal Seller protection on the Transaction Details
Page.
- We require payment to be completed with in 72 hours
after a purchase is made. If you are having troubles about making payment,
please notify us
- All transactions are subject to compliance with eBay
and PayPal Seller Protection Policies.
International Buyers:
- PayPal is accepted for international sales only if you
are a "Verified" Paypal member The address must be listed
on PayPal Transaction Details Page and your payment must be eligible for
PayPal Seller protection.
- If you are an international buyer and you would like to
ship overseas and do not have a Paypal account, please Contact us for other payment options and shipping details.
- Import duties, taxes, and charges are not included in
the item price or shipping cost. These charges are the buyer's
responsibility. Please check with your country's customs office to
determine what these additional costs are prior to bidding or buying. If
you have special instructions on how you want us to handle your shipment
and shipping documents, please email us. We will do our best to fulfill
your request.
Sales Tax
- We collect NY State Sales Tax (%8.625) for shipments we
make to an address in the State of New York
Shipping Terms
For PayPal customers: we
ship only to the shipping address listed on PayPal Transaction Details Page, no
exceptions. If you want us to ship to an address other than what you have on
Paypal, then we require your payment by bank wire transfer.
- We ship only if the payment is marked
"eligible" for PayPal Seller protection on the Transaction
Details Page.
- Once your order ships, we will send your tracking
number to the email on file with PayPal. Please note that it may take up
to 24 hours after receiving your tracking number for it to become active.
- The estimated shipping cost specified on the product
listings is for the Economy Service and for the Continental USA
only (excludes Alaska, Hawaii and Puerto Rico).
- Please Contact us to check the shipping cost for other shipping
methods and to international locations.
- All shipments will be made on business days as we are
not open on weekends or on holidays.
- No local pick-ups are accepted at this time, unless
otherwise stated in the auction.
Product Condition &
Warranty
- All our products on our eBay store are brand new,
factory packed, never used, in the original manufacturer's packaging unless
stated as “used” or “open box” Products listed as “NEW” are covered by the manufacturer's standard warranty
which can be be found in the User's Manual supplied with the product or on
the manufacturer's website
Product Description
We do our best to describe
every item on our eBay store as detailed as possible. Please read the
description and the specification of the product carefully before placing
order. If you have any questions, please Contact us with ebay item number and your question.
We will reply your questions as quickly as possible.
- The product description we use is the manufacturer's
product description from the manufacturer's website.
- You may wish to refer to the manufacturer's website or
contact the manufacturer direct for further information before placing
order.
- Most of the product images that we use in our listings
come directly from the manufacturer and sometimes do not represent the
exact color, size, style or other option that is actually being sold. We
are limited in the way we can present items that have these options, so
please take note of the specific product code and model number being
advertised. If you have any doubts, please call or email us before you
place your order.
Returns
- We offer 14 days return policy after receipt for most
of our products. Please review the Return Policy under “Shipping and
Payments” tab on every listing. Returns are subject to %20 restocking fee
and the buyer is responsible for return shipment cost. The original
shipping is non-refundable even though it was offered with FREE SHIPPING.
Refund will be processed after a thorough inspection is performed to make
sure that the returned item is still in resalable condition as “NEW”.
- Returned products MUST include
the entire original packaging content such as accessories, manuals, CDs,
warranty/registration cards, etc
General Information
- We are the authorized distributor of all the products
we list on eBay. If you don't find a product, accessory or a replacement
part, please Contact us. We might have it available but not listed on eBay.
- If you would like to make a bulk purchase, please Contact us first. We may not have the quantity available on
our eBay store while we are still able to fulfill your order
- We as the “seller” will not be held responsible for any
use/misuse of the product.
Your Feedback
- We really need and appreciate your positive
feedback and five star rating on eBay!
We committed our self for customer satisfaction. If you are not satisfied
with your purchase for any reason, please give us a chance to make things
right before leaving a feedback. If you have any concerns with your order,
please Contact us immediately and we will do our best to resolve
the issue. If you leave a negative feedback without attempting to Contact us to resolve a problem, we reserve the right to
accept that as the final resolution to the matter, and we may not accept a
return or issue a refund.
- Please be acknowledged! If you leave a NEUTRAL feedback to us, it is
treated exactly the same as a NEGATIVE feedback on eBay. So please do not
leave negative or neutral feedback without contacting us to resolve your
issue. Thank you for your consideration
- Your feedback will automatically be left as soon as we
receive our’s
We appreciate your
business and look forward to see you as a repeat customer
THE FOLLOWING STATEMENT
IS REQUIRED BY eBay
"The sale of this item may be subject to
regulation by the U.S. Food and Drug Administration and state and local
regulatory agencies. If so, do not bid on this item unless you are an
authorized purchaser. If the item is subject to FDA regulation, We will
verify your status as an authorized purchaser of this item before shipping the
product."