Please note, we do not offer refunds or exchanges on Custom Jackets (unless there is a fault with the jacket) as this is made to your specification and we cannot then re-sell the item.
PLEASE READ THE SIZE GUIDE CAREFULLY
The above chart size is our size chart and the one we go buy. As there are so many different sizes out there we have standardised our sizes and provide you with a recommendation based on your actual size!
Buyers are requested to choose their required size according to our mentioned size chart NOT according to what they usually wear locally. As we ship worldwide the sizes can vary from country to country.
Choosing the right size helps eradicate 99% of returns, while it will also save buyers from paying returning shipping charges that are both ways.
PAYMENT
Please ensure immediate payment is given so we can start to process your order right away. Also, at checkout, please provide us with your contact number for shipping purposes. This will ensure a speedy dispatch time so you can get the item on time.
RETURNS AND EXCHANGE
We take pride & joy in our products and above all customer satisfaction is very important to us. Due to this we aim to respond to any customer queries and questions within 12 hours (usually sooner!!). If you have any queries about size, get in touch through eBay!
If for any reason you are not entirely satisfied with your purchase, please GET IN TOUCH and we will do our best to resolve any issues you may have.
Returns for exchange are accepted 14 days from date of delivery (when you receive the product, we will check the tracking for proof of delivery date), allowing you plenty of time to ensure a comfortable fit.
SHIPMENT IN 7 - 10 WORKING DAYS
We do stock some jackets in our Canada warehouse, however most of our jackets come fresh from our factory in Pakistan, please allow 7-10 working days for delivery. Usually its sooner and if you have not received the item within this time then let us know ASAP.
Also ensure that you provide us with a contact number when completing the checkout as this will ensure the quickest dispatch and delivery. As soon as we have your number and your order, we will provide you with a tracking number so you know where your item is at all times.