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All items are shipped from China
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We ship your orders within 24hours after the payment cleared. (Important Note: Business days are Monday thru Friday only, we cannot ship on weekends and we do not offer Saturday, Sunday or holiday delivery)
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We will notify you when your products were shipped.
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For US Orders will be sent by ePacket From China, delivery usually takes 10-20 business days. For other country orders will be sent by HK post or China post, delivery usually takes 15-30 business days.
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We ship to worldwide except APO/FPO address. All items will be arranged shipping within one business day upon payment cleared.
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Ship by Standard Flat Rate Shipping Service, under normal circumstance. In most cases, international shipping takes around 15-30 business days (almost 1 month). We try our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance. We will be responsible for losses incurred in the shipping process.
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We do not offer local pick-up services, all purchases are via posts.
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Shipping fee is charged per item. Shipping and packaging fee includes postage, package material, warehouse cost and other distribution cost.
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Shipping cost is listed on the product information page. The shipping rate is based on the rates charged by local couriers.
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Country
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Delivery Time
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Working Days (not including holiday)
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5-7
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8-11
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12-14
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15-19
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20-22
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Working Days + Saturday + Sunday
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5-9
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10-15
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16-20
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21-25
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26-30
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United States
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Rate (item arrived)
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5 .1%
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50.1%
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29.6%
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10.5%
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4.7%
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United Kingdom
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Rate (item arrived)
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9.9%
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63.2%
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19.1%
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3.4%
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4.4%
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Australia
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Rate (item arrived)
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21.4%
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50.0%
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14.3%
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7.2%
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7.1%
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France
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Rate (item arrived)
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10.5%
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28.6%
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43.8%
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10.1%
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7.0%
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Germany
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Rate (item arrived)
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11.1%
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22.2%
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30.3%
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20.9%
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15.5%
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Canada
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Rate (item arrived)
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0.0%
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47.1%
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31.4%
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17.6%
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3.9%
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Spain
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Rate (item arrived)
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3.5%
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25.0%
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47.9%
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12.9%
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10.7%
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We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays.
Note that transit times may vary, particularly during peak periods or inclimate weather conditions, and that delivery times frames will need to be extended for any processing time frames in excess of 1-2 business days.
International Buyers – Please Note
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
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*Contact Us* |
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Customer care is our
top priority
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If you are
unsatisfied with our item or
service, please contact us before
leaving any feedback. We are
committed to resolve all issues in a
friendly and satisfactory manner
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Emails are handled
within12~24 hours typically, with a
maximum of 48 hours during weekends
and public holidays. If you do not
get a response from us, then please
check your junk or spam mailbox.
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Please believe we
are able to serve until you
satisfied with us.
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*Return poilcy* |
- Items except fashion items are
guaranteed for 3 months
- If any of the Goods received
appear visibly damaged or different
to what was described, please email
us within 48 hours upon its
arrival. Please remember to attach a
photo of the received item in the
email and we are happy to arrange an
exchange.
- If your item isn't working
properly, please report the problem
to us via email within 14 days from
the date of receiving. We will
provide you the instructions of
receiving a replacement or
returning your item for a refund if
the item is confirmed to be
defective.
- Where you are withdrawing from
your purchase in 14 days after
delivery, and there's been no error
on our part, we'll refund only the
item price upon receiving your
returned parcel. Buyer should take
the cost of return shipping charge.
- Before sending the item back,
please request a return through
eBay. You will find this in you
purchase history on 'My eBay' drop
down menu - ' Purchase history'.
Please include inside the packaging
your item number, your eBay ID, your
name, address and reason for
return. And it is much appreciated
if you would send us tracking
number or certificate to confirm
return. This will ensure we know
your item is coming and therefore
reduce the handling time.
- All returned parcels will be
examined before we precede a refund
or exchange. It will take up to 48
hours. You will receive a
confirmation email when we finish
the examination.
- Please give me an opportunity to
solve this problem before you leave
Neutral or Negative feedback and
open eBay or Paypal dispute case.
We promised you will be satisfied
with our solution!
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- We only accept payment from PayPal
- Please complete eBay checkout form after buying or winning an item.
- All items are to be paid for within 7 days. All non-payers will a non-paying-bidder alert will be filed plus reported to eBay.
- We will use your PayPal shipping address as the delivery address. If you would like to change the address, please send us an email before sending payment and leave a note at Paypal payment. Then, we will change it for you automatically.
- We are unable to offer combined shipping discount for multiple items due to the packing and weight of our bags, hope you could understand. And we believer that our price is competitive compare with the one with the same quality on eBay
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